1. MGV1967's Avatar

    My Galaxy s4 has problems after a update 5.0.1. Wifi and bluetooth doesn't work anymore. I already tried wipe cache, factory reset etc. etc.
    My data bundle consumed after 3 days.

    BUT my biggest problem is:

    I can't use my hearing aids programs anymore and that is a big problem on work!!!
    Those works by bluetooth.

    Android or anyone can help me plse?????
    05-12-2016 12:18 PM
  2. B. Diddy's Avatar
    When you say wi-fi and Bluetooth aren't working, do you mean they can't even switch on, or they switch on but nothing connects?

    Was this an official over-the-air system update (or done via Samsung Kies or Smart Switch), or did you manually download the firmware and install it yourself?
    05-12-2016 04:18 PM
  3. MGV1967's Avatar
    Haai :-)

    Thanks for your comments and apologize for my bad englisch :-)

    Sometimes they can't switch on and sometimes they switch on and off and nothing connects

    It sounds strange, but it seems that I have to start bluetooth first and after that I can start wifi.
    The battery must be above 65% loaded it seems.
    If Bluetooth and wifi starts up they seems to week to work.
    Both wifi and bluetooth are going on and off constantly.

    I turned off the "fast network change" in the wifi settings and the "Passpoint" link.
    In safe mode I deleted some app's en GN resound Smart to.
    I cleaned up by the "wipe cache" methode.
    I had a factory reset.
    I updated my router and I tried 2,4G and 5G

    I did this before but did it again.

    Yes, this was a official update. Not by Kies and not by Smart Switch (?). My phone did the update over home wifi.


    I use "gn resound Smart app." programs for my hearing aids.
    Bluetooth starts up (in the evening and with a full battery!!)
    But it can't make a connection with my hearing aids app.
    It can find and make a connection with the phone of a son.
    But even than bluetooth connect en disconnect.

    Problems galaxys4 after update 5.0.1-screenshot_2016-05-12-20-49-56.jpg

    Problems galaxys4 after update 5.0.1-screenshot_2016-05-12-20-50-03.jpg

    Thanks already!
    05-13-2016 03:25 PM

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