1. AC Question's Avatar
    The issue I'm having is dealing with the messaging app on my galaxy S4. For whatever reason, multiple times a day the app will just stop working. It won't force close/crash/stop responding, but I will stop receiving sms and am not able to send messages when this problem pops up. I know when it happens when I open the messaging app and all of my threads are gone.

    Troubleshooting steps I've taken without resolve:

    1. Factory resetting and restore backup.
    2. Factory reset a completely different phone (same model) and restoring backup.
    3. Replaced SIM card.

    At this point I'm quite stumped...
    06-27-2016 05:02 PM
  2. dpham00's Avatar
    Mod Note, I will move this to the s4 forum for more visibility
    06-27-2016 05:29 PM

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