1. AC Question's Avatar
    I've tried everything! (Or at least what's listed below)
    Swapped out SIM card: card works fine in another phone, but another SIM card does same thing in mine.
    Had microphone and speaker checked: works fine.
    Factory reset TWICE!
    Disabled OK Google
    Changed APN settings in phone
    **Works with Bluetooth headset
    **Can hear music through headphone port
    **Can make voice recordings

    This is the only problem I have with this phone! I can text and receive texts, I've made Facebook Messenger calls and they work, etc.
    06-28-2016 01:55 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you say the speaker was checked, do you mean the main speaker (i.e., the one on the back of the phone), or the earpiece speaker? If you can't confirm that sounds can be played over the earpiece speaker by any other app, then I'd suspect that speaker is faulty and needs to be replaced.
    06-28-2016 09:53 PM
  3. Amnda_B's Avatar
    Welcome to Android Central! When you say the speaker was checked, do you mean the main speaker (i.e., the one on the back of the phone), or the earpiece speaker? If you can't confirm that sounds can be played over the earpiece speaker by any other app, then I'd suspect that speaker is faulty and needs to be replaced.
    I confirmed this by making a call using Facebook Messenger. The caller could hear me and I could hear them just fine.
    06-28-2016 10:36 PM
  4. B. Diddy's Avatar
    Ok, and just to be sure--the call sound was coming through the earpiece speaker, and not the main speaker? Test it again, and this time use your finger to block the main speaker.
    06-29-2016 12:53 PM
  5. Amnda_B's Avatar
    I did. It is definitely coming from the earpiece speaker.
    06-29-2016 06:55 PM
  6. B. Diddy's Avatar
    Ok, try Safe Mode: https://support.t-mobile.com/docs/DOC-11724
    06-30-2016 12:54 AM

Similar Threads

  1. Replies: 6
    Last Post: 07-03-2016, 12:32 PM
  2. What is the badge provider and do I need it on my phone?
    By debzzz1963 in forum General Help and How To
    Replies: 1
    Last Post: 06-28-2016, 09:56 PM
  3. Replies: 1
    Last Post: 06-28-2016, 08:48 PM
  4. My android lg wont connect with wifi.
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-28-2016, 03:53 PM
  5. Can my child text from my old phone?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 06-28-2016, 01:39 PM
LINK TO POST COPIED TO CLIPBOARD