1. Mobile1's Avatar
    When I turn on this cellphone, when called it does not ring.

    I must go into Settings and test the ringtone.

    How can I have it ring immediately?
    10-23-2016 09:03 PM
  2. B. Diddy's Avatar
    After you test the ringtone, does the phone ring properly? Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-27781
    10-24-2016 07:31 AM

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