1. Alexis Starling's Avatar
    Hello. My s4 returns to the locked screen every time I hold down the home button (which usually shows all open applications). An error appears before it goes to locked screen.

    I have completed 2 factory resets. For the first minute or two the reset was completed this corrected the issue, however it has not corrected this.

    Can anyone help me correct this?
    01-21-2017 10:40 PM
  2. Scott Knowles's Avatar
    My wife and I have the same issue. "unfortunately, the process com.android.systemui has stopped". Then it goes back to the main menu,
    01-22-2017 11:20 AM

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