1. AC Question's Avatar
    Hello,
    my mum has a problem on her Samsung Galaxy S4 and I can't really help her without holding the phone physically. I am on my holidays and if I (or someone here) will not be able to solve the problem, she will have to go to repair it. Which cost money as you know. So I wonder if anyone had this problem and can help me (her).
    The only description I have is that the phone is turning off after each pressing of the home button. The phone is not rooted, so it's not switched with the power button.
    If you have any ideas or questions to help you solve the problem, please write it down bellow. I appreciate every try. Thank you <3
    07-24-2017 04:09 PM
  2. PJRed2008's Avatar
    Welcome to Android Central. Is it turning off or going to the lock screen? Are you sure she know which is power and which home? How long has this been happening?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    07-24-2017 04:18 PM
  3. PJRed2008's Avatar
    Mod Note: Thread moved for better visibility.
    07-24-2017 04:19 PM

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