1. BellaBear1996's Avatar
    I just got a new, Samsung approved, battery 4 months ago and it has already become swollen and loses its charge quickly. I dont over charge it and I use a Samsung snartphone charger on it, what is going on and are there cheap/good quality replacements?
    09-24-2017 09:07 PM
  2. B. Diddy's Avatar
    The battery is defective -- don't use it any more, since there's a risk for fire or explosion. Contact the seller and see if they can exchange it for you.
    Laura Knotek likes this.
    09-24-2017 11:04 PM
  3. BellaBear1996's Avatar
    Ive had it looked at prior to this and was told there was nothing wrong with it. Its annoying and weird
    09-27-2017 01:17 PM
  4. anon(238680)'s Avatar
    was told there was nothing wrong with it
    Why then do you think the battery is swollen? Regardless, as @B. Diddy says above, I would either request a replacement or buy another, maybe from a more recognizable source as there are counterfeit batteries on the market.
    09-27-2017 01:25 PM
  5. BellaBear1996's Avatar
    should have worded that better... when I took it in last just to make sure it wouldnt do that again, before the swelling happened I was told, and I quote "the battery seems fine, its the right one (it was from samsung and everything), your cable is the correct brand and there shouldnt be any reason for worry and this one should last you for a long time" then not even a month later and it swells... and I have been checking. Asked several phone battery replacement stores. so frustrating. Could my phone itself be an issue? Its a 2013 samsung galaxy s4 and the battery it came with lasted me 3 years. The replacement I got is the same battery as the original.
    09-27-2017 01:37 PM
  6. BellaBear1996's Avatar
    @B.Diddy they said theyd be happy to look into it and replace it for free.
    B. Diddy likes this.
    09-27-2017 01:40 PM
  7. B. Diddy's Avatar
    Even OEM batteries can be defective, so this isn't all that unusual. I'm glad they'll replace it for free!
    09-27-2017 02:05 PM

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