08-06-2015 08:19 AM
71 123
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  1. dChild21's Avatar
    Ever since AT&T update a couple of weeks ago my Galaxy S5 Active's buttons have been misbehaving. The home button will take me to Google Now sometimes. Double clicking it works some times other times it doesn't. A restart fixes the issue for a few hours. This is really getting annoying!! Any fix out there??? Anyone tried calling AT&T yet?
    02-15-2015 07:13 AM
  2. Tshapiro1000's Avatar
    Having the same problem. Super annoying. If this is happening by design I will get rid of this phone.
    02-15-2015 08:09 AM
  3. BettysNephew's Avatar
    Mine did that immediately after the update. I wasn't sure if it was a feature "improvement" of not, but several other weird issues also occurred like texts showing up hours after they were sent and conventional calls just not going through although I was showing good signal strength. Went back to old school mode and shut it down and took the battery out , -HARD BOOT- like we used to have to do on the old IBM DOS based computers. Left the battery out for about ten minutes then reassembled and restarted. Everything seemed to work after that. Don't know if it will help you, but it's worth a try at least. Report back either way to let us know the out come, but it seemed to cure my S5A ills.
    02-15-2015 09:26 AM
  4. Tabicatinthehat's Avatar
    This has been happening to me since the update. The double clicking seems to help and restarting helps for a little while, but this is so annoying. this is my first Android phone, and I loved it right up until this. I suppose I should blame att? I hope they fix it soon.
    Todd Waggoner and hello7671 like this.
    02-15-2015 05:39 PM
  5. Tabicatinthehat's Avatar
    Just wanted to add that in addition to the home button, my camera now doesn't have the option to use the volume buttons to take pictures. I'm sure anyone with a galaxy s5 knows how much of a pain that is. I downloaded Open Camera, and it seems to work with it. I'd like my native camera to be the way it used to be, though. PLEASE FIX THIS!!!
    02-15-2015 05:53 PM
  6. Rukbat's Avatar
    Open Camera is a much better camera app anyway, so stay with t. (You can lock white balance, exposure and focus, among other things every camera app should be able to do.)
    02-15-2015 06:17 PM
  7. BettysNephew's Avatar
    Doing a button reset is not as thorough on kicking the computer back to it's full reboot state that happens when the phone is shut down and the battery removed to let the power collapse completely. Again, be sure to leave the battery out for a few minutes to let all the power dissipate before restarting. Give it a try and see if it might get things back in line for you. If not you can always visit the nice folks at your AT&T phone center.
    02-15-2015 07:15 PM
  8. Joseph Grago's Avatar
    Same issue, i thought it was my sons fault for biting my phone all the time lol (hes 18 months). Deff need 2 get this fixed.
    02-16-2015 09:45 AM
  9. traz01's Avatar
    go to Apps -> Settings -> Default Applications -> Home . I had to change mine to TouchWiz home which seems to have solved the same issue.
    sparker04 likes this.
    02-16-2015 12:32 PM
  10. mbwells73's Avatar
    I've been having the same problem. When I called at&t, they sent me a new phone only to have it start again on the 2nd one.
    02-17-2015 12:41 PM
  11. CBonney's Avatar
    go to Apps -> Settings -> Default Applications -> Home . I had to change mine to TouchWiz home which seems to have solved the same issue.
    Mine does the same thing. It may be a feature. I found that a double press take me back to the home screen.
    02-17-2015 02:30 PM
  12. gotts2go's Avatar
    I was already set to TouchWiz Home. I cleared that as a default action and reinstated it and the Home button is now working fine!
    02-17-2015 07:20 PM
  13. Corbryant's Avatar
    "I was already set to TouchWiz Home. I cleared that as a default action and reinstated it and the Home button is now working fine!"
    Nice. Thank you, this worked for me as well. God, the last week has been absolutely annoying with this crap.
    kpdx likes this.
    02-17-2015 09:55 PM
  14. Corbryant's Avatar
    Nice. Thank you, this worked for me as well. God, the last week has been absolutely annoying with this crap.
    I spoke too soon. It's back to opening Google Search if I tap the home button normally. If I'm quick to stab at it, things are fine - but WTF?!

    So I just installed Swipe Launch Disabler from Hairy Robot. Fixed the problem!

    Install, run the app, then press the home button. Select Swipe Launch Disabler and Always, and you're set.
    02-17-2015 10:12 PM
  15. PDXGlenn's Avatar
    I did the "hard reboot" by removing the battery for a couple of minutes. That resolved the issue of pressing the home button and ending up in Google Now. As a bonus, my stock SMS app was not sending text messages (but receiving ok). After the reboot, this issue was fixed as well. Other than this, I have not noticed any difference between 4.4.2 and 4.4.4. I have Galaxy S5. I hope AT&T resolves some of the reported issues iwht Lollipop before pushing it out.
    02-19-2015 09:27 AM
  16. BettysNephew's Avatar
    Many of you are likely not old enough to remember the really early DOS computer days. Whenever a program was installed you had to do a hard reboot to get everything working after the install. Later on a restart became adequate but if that didn't do the job the old power down trick generally got things going again. If you didn't power down, the update would not actually install and just sat in memory until the computer was powered down to activate it. Hope those days are not returning, but it appears at least it worked this time. If you are still having problems try it and see if it will get you back into action. It can't hurt anything to try.
    02-19-2015 09:17 PM
  17. Merlin Starwind's Avatar
    I had to go to Google settings and disable Google Now. You can find Google in the App drawer. Still had to reset the phone to make the Home button go back to normal, it kept trying to open Google Search until I did the reset.
    02-21-2015 07:52 AM
  18. Tinkabell68's Avatar
    I have the s5 Active and having the same issue with the home button going to google now, plus the wifi keeps kicking me out even though the smart network swith is off. Ive taken my phone to AT&T twice & called them. Tried several different things that seem to fix the problem for a couple of days but then the problems start again. They told me to call samsung who walked me through all the resets that have already been done. Seems to be working for now. All i can say is that if it acts up again someone better get me a new phone that's not an s5 or s5 Active. At&T has said it's Samsung issue & Samsung says it's AT&T. Samsung also denies any knowledge of these issues.
    02-21-2015 03:21 PM
  19. Lori Lindsay's Avatar
    Ever since AT&T update a couple of weeks ago my Galaxy S5 Active's buttons have been misbehaving. The home button will take me to Google Now sometimes. Double clicking it works some times other times it doesn't. A restart fixes the issue for a few hours. This is really getting annoying!! Any fix out there??? Anyone tried calling AT&T yet?
    hello7671 likes this.
    02-21-2015 06:58 PM
  20. BadFrad's Avatar
    Ever since AT&T update a couple of weeks ago my Galaxy S5 Active's buttons have been misbehaving. The home button will take me to Google Now sometimes. Double clicking it works some times other times it doesn't. A restart fixes the issue for a few hours. This is really getting annoying!! Any fix out there??? Anyone tried calling AT&T yet?
    02-22-2015 01:40 PM
  21. Dennis Goodwin's Avatar
    Try long pressing the Google app in your app drawer, go to "app info", then uninstall updates. I did this and it fixed it. I think this is a Google app issue with it's latest update. Hope this helps everyone
    02-22-2015 09:15 PM
  22. archdevel's Avatar
    This is the answer that worked for me. Thanks for posting it. This was very irritating.
    02-24-2015 01:43 PM
  23. kingkiller2's Avatar
    Raise your hand if you are still having this issue regardless of everything tried in this thread.

    Swipe Launch Disabler can be used to keep Google Now from coming up, but it doesn't change the fact that the phone is recognizing a regular push of the Home Button as a long-press (the root problem here). Resetting/Hard-resetting works temporarily until the phone has been on for a little while and begins to get bogged down again and starts having trouble distringuishing between a short-press and long-press of the home button. This is a software bug that AT&T needs to fix. Better yet, why don't they stop mucking with the software so much and actually send us Lollipop instead of waiting for the S6 to come out so people feel the need to upgrade? Shady business tactics. The only fix right now is to install a custom rom that isn't bugged like the one ATT has pushed out to us.
    02-26-2015 09:44 AM
  24. TPGGMI's Avatar
    Raise your hand if you are still having this issue regardless of everything tried in this thread.

    Swipe Launch Disabler can be used to keep Google Now from coming up, but it doesn't change the fact that the phone is recognizing a regular push of the Home Button as a long-press (the root problem here). Resetting/Hard-resetting works temporarily until the phone has been on for a little while and begins to get bogged down again and starts having trouble distringuishing between a short-press and long-press of the home button. This is a software bug that AT&T needs to fix. Better yet, why don't they stop mucking with the software so much and actually send us Lollipop instead of waiting for the S6 to come out so people feel the need to upgrade? Shady business tactics. The only fix right now is to install a custom rom that isn't bugged like the one ATT has pushed out to us.
    You speak the truth.
    02-27-2015 08:22 AM
  25. Ar Thi's Avatar
    Thank you Thank you Thank you! I was literally about to walk into ATT and switch to an apple phone. I went and uninstalled updates on the google app. I never accepted to download google now thank god.
    02-27-2015 12:27 PM
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