1. AmyC76's Avatar
    So had to go to Best Buy to get my phone to install the latest update after months of it unsuccessfully trying itself. Now my phone lags so bad. I've cleared the cache and still. It's terrible!! Suggestions?
    04-06-2016 10:55 PM
  2. B. Diddy's Avatar
    Does it also lag in Safe Mode? https://support.t-mobile.com/docs/DOC-10696
    04-07-2016 01:34 AM
  3. AmyC76's Avatar
    phone responded way better on safe mode.
    04-07-2016 03:30 AM
  4. B. Diddy's Avatar
    Then it's possible that one of the apps you installed is not cooperating well with the new system update. This is the tedious part--you may have to uninstall apps one by one until the lag disappears in normal mode.

    Another thing to consider is if the microSD card (if present) is corrupt somehow. Try Unmounting the card in Settings>Storage, and see if the lag persists.
    AmyC76 likes this.
    04-07-2016 12:44 PM
  5. AmyC76's Avatar
    Did SD card and still lags. Here goes nothing on the apps. *sigh* lol. Thank you for the help. Hopefully I can resolve this quickly. 😊
    B. Diddy likes this.
    04-07-2016 02:35 PM

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