1. Joe Volpe's Avatar
    When I open my camera settings the flash option is greyed out. I toggled EVERY feature/option on menu & it won't light back up!? Only 3rd party apps i can think of that use camera regularly areFacebook & instagram. I REALLY NEED HELP! GOING CRAZY! PLZ HELP! THANKS
    10-29-2016 07:45 PM
  2. Josiah23's Avatar
    Try reseting the stock camera to default settings by clearing the data and cache in your phone settings and see if that works. It should be Settings>Storage>Internal Storage>Used Space>Apps or just hold the icon and go to App info then storage and clear the data there. I have the same phone and have not had this problem... well at least not yet.
    10-29-2016 08:12 PM
  3. Mark 42's Avatar
    Check to see if you have any of the automated processors switched on (e.g. HDR & Low Light Detection) in your camera settings.
    Josiah23 likes this.
    11-07-2016 03:12 PM
  4. Josiah23's Avatar
    Check to see if you have any of the automated processors switched on (e.g. HDR & Low Light Detection) in your camera settings.
    Even when those are on, flash is still available... well at least on my S5 Active they are
    11-07-2016 06:58 PM
  5. Joe Volpe's Avatar
    I just had it happen AGAIN! And when I searched for a solution I found myself with no answer! Well it took me Hours 4 a simple fix! If you are in the "active" section of the phone, there's a flashlight section that can make ur screen change colors and blink ur flashlight etc.. TURN THIS ALL OFF BEFORE EXITING or you will not have a flash on your camera... at least that's what it was for me.. BOTH TIMES! SMH... #FIXED
    04-16-2017 03:21 PM

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