1. AC Question's Avatar
    So I just received my new S5 active in the mail about 2 days ago. During the first day the screen was completely fine but as the 2nd day came the screen started glitching and flickering. It happens when I lower the brightness to as low as it can get or when I power my phone on and. The phone itself runs fine but it's just the screen flickering and glitching that worries me. Should I replace the lcd screen or send it back for a refund? And is it a factory defect or an lcd problem. This phone is new and I have never dropped it or had water leak into it so I doubt that would be a problem.
    02-28-2017 02:33 AM
  2. ex0LL's Avatar
    Hello.

    I suggest you to try a device factory reset if you already didn't do that.
    If this doesn't fix the problem, I would opt for a product refund from the seller.
    02-28-2017 05:07 AM
  3. vixenred7's Avatar
    So I just received my new S5 active in the mail about 2 days ago. During the first day the screen was completely fine but as the 2nd day came the screen started glitching and flickering. It happens when I lower the brightness to as low as it can get or when I power my phone on and. The phone itself runs fine but it's just the screen flickering and glitching that worries me. Should I replace the lcd screen or send it back for a refund? And is it a factory defect or an lcd problem. This phone is new and I have never dropped it or had water leak into it so I doubt that would be a problem.
    turn off the auto brightness adjustment. worked for me
    11-02-2017 05:47 PM

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