Help!LTE network dont work in G800F :/ Galaxy S5 Mini

[Alejandro Najera]

Hi i buy new Galaxy s5 mini unlocked LTE G800F!

But i put my LTE sim card tha i get from Telcel 4G LTE and my phone only show 3G and H+ Network why?

If i put the same sim card in my Blackberry 10 show 4GLTE but in galaxy s5 mini not...

need to change the root for get LTE network or what? Please help me..

I only use windows 8..

 

[B. Diddy]

The problem is that your phone isn't compatible with Telcel's LTE band. Telcel uses band 4 in Mexico (see this data sheet: http://www.bhphotovideo.com/FrameWork/northAmericaLinks.pdf), while the G800f can use bands 1, 3, 5, 7, 8, and 20 (see this site: Samsung Galaxy S5 Mini SM-G800F International SM-G800F-BLACK B&H). That's hardware dependent--you can't make the phone become compatible with band 4. Sorry!