08-23-2017 12:03 PM
54 123
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  1. phillymuscles's Avatar
    I have a similar issue, but not identical to the others listed. I have an AT&T Galaxy S5. I use the gmail app rather than the samsung native email application (so I dont have the same messages going to 2 different programs on the same phone) I also have thunderbird on my laptop set to Not delete messages from Server. My problem is, when my computer is off, and I am reading my emails on the phone all night, when I try to access them from thunderbird the next day they are nowhere to be found. I have tried switching the settings around a couple times, but it only seems to happen if the computer is off for a while. If I have thunderbird closed, read on email on my phone via the gmail app, then open thunderbird, they are there. If I have the computer off, read emails on my gmail app at 10pm, then log into my computer 12 hours later, they are not there.
    sweetinabug likes this.
    07-23-2014 12:57 PM
  2. CTW_949's Avatar
    The ‘Delete from Server’ is found at the bottom of ‘Incoming Settings’. And, Kelly Burby mentioned a key: mark an email as Deleted IN the INBOX then do a ‘Refresh’. (Checkbox deletes doesn’t appear to synch to the server.)
    ...good luck
    sweetinabug likes this.
    07-27-2014 10:21 PM
  3. Susan Lazzaro's Avatar
    Had the same problem. Here's the fix. You have your email accounts entered in your S5 as IMAP. Go to Settings, EMAIL, Accounts. Delete the account. Re-enter the account with User Name and Password, and press MANUAL and POP3. On the next window, scroll to the bottom and toggle the Delete to Server from NEVER to DELETE TO SERVER. Continue the process with your other settings and you're in business.
    That may work but now you are changing an IMAP account to a POP3 account. Why would you need to do this? I want my accounts to be IMAP. Is there a better (FREE) mail app that handles more than 5 accounts that is better than the preinstalled version from the S5?
    sweetinabug and Sysgoddess like this.
    07-29-2014 09:50 AM
  4. Susan Lazzaro's Avatar
    The ‘Delete from Server’ is found at the bottom of ‘Incoming Settings’. And, Kelly Burby mentioned a key: mark an email as Deleted IN the INBOX then do a ‘Refresh’. (Checkbox deletes doesn’t appear to synch to the server.)
    ...good luck
    I still DO NOT see Delete from server on the bottom of incoming settings on the S5
    sweetinabug likes this.
    07-29-2014 09:52 AM
  5. konvajw's Avatar
    The primary issue seems to be fixed with the latest Verizon update from a couple days ago. Finally.

    Posted via Android Central App - Verizon S5
    sweetinabug likes this.
    08-02-2014 08:06 AM
  6. AZgl1500's Avatar
    I still DO NOT see Delete from server on the bottom of incoming settings on the S5
    me either, but it has never been an issue for me as I use Blue Mail.
    Delete with BM takes it off the server for me.
    sweetinabug likes this.
    08-02-2014 10:43 AM
  7. Bdemelio's Avatar
    Swiping left worked for me too, thanks again!!!!!
    sweetinabug likes this.
    08-04-2014 07:49 AM
  8. CathyHBH's Avatar
    This issue was frustrating me too but just yesterday I found the solution! Instead of deleting the email with the checkbox, swipe the email you want to delete (from left to right) and the email will be gone, and won't return!
    sweetinabug likes this.
    10-03-2014 09:46 AM
  9. rmack1's Avatar
    What happens to emails on Server? I have multiple devices and PC's downloading same emails. If I set "Delete from Server" on phone and access emails first on the phone before downloading emails to PC's, will emails actually delete from server and be unavailable to any device that attempts to synch later?
    sweetinabug likes this.
    10-05-2014 02:38 PM
  10. AZgl1500's Avatar
    What happens to emails on Server? I have multiple devices and PC's downloading same emails. If I set "Delete from Server" on phone and access emails first on the phone before downloading emails to PC's, will emails actually delete from server and be unavailable to any device that attempts to synch later?
    If the email is truly deleted from the server, it will be gone regardless of what device you try and read it from.

    PC, phone, etc... once the server deletes it, it is gone to the trash can.
    If you have access to the Trash folder/can, you can retrieve it back from there.

    been there, done it, especially with stuff that Yahoo decided was SPAM and it was not.
    sweetinabug likes this.
    10-05-2014 06:39 PM
  11. pattinlynn's Avatar
    PLEASE SOMEONE HELP ME!!!! I am also having this very very frustrating problem with my emails. I have read through all these replies and have NO IDEA what they are talking about deleting accounts, IMAP, POP3, etc. I have even tried swiping left to delete instead of checking the boxes and I STILL get all my emails back. Can someone please explain how to fix this? Explain it like you are talking to a 2 year old because I don't understand any of the replies here! THANK YOU!!!
    12-01-2014 03:42 PM
  12. jck0076's Avatar
    pattinlynn, I had to work through a similar issue and I had to change from POP3 to IMAP which fixed the issue. I can't post a link here, but search "Gmail Get Started with IMAP and POP3" and you'll find pretty clear information. In short, if you are accessing your email from different devices you are better off with IMAP. IMAP and POP3 are simply different ways to get to your mail. IMAP takes you to the original from any device and changes made on any of them will show up on all of them. POP3 delivers a copy and changes you make to the copy may not go back to the original smoothly. If you delete on your phone, it may not change the original which will be on the gmail server as unread and undeleted. The next time your mail synchronizes it will come back as an unread original.

    With the instructions you will find if you search what I suggested, you want to access gmail and check as directed whether your account is enabled for POP3 or IMAP. If it is set for IMAP, you may have a different problem that I cannot help with. However, it might be worth a try to go to your mail settings on your phone, delete your gmail account and then reinstall it using the option to do so manually and following the settings in the directions I suggested you search for. If it is set for POP3, you will want to clear out your email or make copies of the mail you want to save. When that's done, follow the instructions to change your settings on the web to IMAP. Once done, you will want to go to your mail settings on your phone and delete your gmail account. Then select add an account and reenter your gmail username and password. Do not select new. If you have an option to set up manually choose that and enter the information as shown in the instructions.
    12-17-2014 10:10 AM
  13. jck0076's Avatar
    Same thing for folks with Comcast problems. However, unlike Gmail, you can transfer to IMAP but I don't see a way to go back with Comcast. However, while it says it may take 24 hours, it happened for me instantly. Also everything transferred over (folders and saved mail) with no issues.

    To move Comcast to IMAP, search "imap registration xfinity connect webmail" on your browser.

    An added benefit for me from the switch is that when set up as POP3, I could not get to all my folders from my other devices and now I can. This is a real benefit with sent mail where I sent the original message from my phone and now want to retrieve and forward it from another device.

    With Comcast, my S5 defaulted to setting it up as a POP3 so I had to use the manual option. The good news is that when you select IMAP and SSL the ports and everything filled out correctly by default. (A friend did the switch on Comcast and when deleted and set up again on his phone it did default to IMAP when he did not select manual, so it might be worth a try.)

    As a heads up, if you are going to IMAP, you should be aware that if you delete a couple of emails at a time from your phone it should work seamlessly. If you decide to do a big clean up and delete 40 or 50 at a time, there may still be a delay that will result in their reappearing if you do a sync before it has all processed. Best to do the big cleanup from webmail.

    Haven't posted enough here to be able to add links to posts.
    12-18-2014 08:10 AM
  14. ladyfsgf's Avatar
    I tried this but scrolling down never found the option to "the Delete to Server from NEVER to DELETE TO SERVER. Continue the process with your other settings and you're in business. " on my S5. I have outlook mail on laptop and S5-delete email on my S5 and it deletes those emails on my laptop (which I don't want deleted on my laptop) also the S5 reloads the emails deleted even from previous day.
    06-07-2015 02:43 PM
  15. areen khachadouri's Avatar
    yes deleting emails and then keeping the app open for a few seconds longer does the trick every time.
    07-07-2015 05:04 PM
  16. Janice Still's Avatar
    I have made the settings on the stock Email App - so that Emails are deleted from Server when I delete on my Galaxy Note 3. However they keep reappearing. What is the problem or fix, please. I have a Pop3 Account with my own email address and a Gmail Account. I rarely sync as I do not use my GMail - only when abroad as Gmail seems to work better then. When I delete from Gmail they do not come back. My Note 3 is not rooted.
    Any help would be appreciated. Thanks
    07-13-2015 05:50 AM
  17. Crashdamage's Avatar
    Your email app and the POP3 mail server are not communicating properly. The server is not reading the Delete instructions. This is not really unusual. You can try clearing the email app's cache, deleting and restoring the POP3 account or contacting the email service provider for help.

    Ultimately, the fix may be using a different email client. The are some good ones to choose from including K-9, Maildroid or my favorite, AquaMail.
    07-13-2015 06:58 AM
  18. jonnychip's Avatar
    I have. Samsung s6 edge and it's such a pain as when I slide to delete my emails they re appeR shortly after. I have gone into email settings after seeing previous posts but there is no option to delete from server.. It's very strange that my sSamsung s6 edge doesn't do this but on her settings it gives her to delete from server... The only difference in phones is mine is 64gb and hers is 32gb..
    I have checked my software update and it's up to date... Re appearing emails is cracking me up lol,
    12-14-2015 01:19 PM
  19. schickel's Avatar
    The same is with mail I moved to another folder with a different client. The mail is definitely not in the INBOX, but Samsung Mail App shows it up. It's a pain......

    I'm on Samsung Galaxy S6 Edge and it seems to be a big problem with the app. I've searched the whole internet for a solution without any luck.

    Moving from IMAP to POP3 is no option for for me. The only option for now is the hope, that with MM everything would be better
    02-15-2016 09:30 AM
  20. Crashdamage's Avatar
    You definitely do NOT want to switch from IMAP to POP3 even if you could. Try another email app. Samsung's app is notoriously troublesome. AquaMail, Maildroid and K-9 are all good.
    02-17-2016 09:26 AM
  21. Ram Rengasamy's Avatar
    Pop3 would work but you would not able to see the yahoo folders!
    02-19-2016 06:21 PM
  22. Kolli Sudhir's Avatar
    I tried everything and nothing works. Deleted emails re-appear and this sucks. I will stop using | buying Android phone.
    02-28-2016 08:10 PM
  23. schickel's Avatar
    My problem solved the new MM-release. The Samung Mail-App works now like a charm....
    02-29-2016 05:21 AM
  24. Filip Top's Avatar
    For me this problem started after upgrading to android version 6.0.1, before that everything was working fine and I could delete mails.
    Any way to go back to the previous version, because I find this upgrade more a downgrade :-(.
    weezmyster likes this.
    03-31-2016 04:36 AM
  25. weezmyster's Avatar
    Mine began with MM too. The emails I keep getting are about 3 weeks read and deleted. Deleting from server before my home PC pulls them in is not an option either. Not sure I'm fond of MM yet.
    05-09-2016 12:34 PM
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