out of sheer paranoia i removed the charger cover today.
i have no fingernails anyhow so i was always needing to find something to pop that cover off anyhow so in all honestly, its nice just being able to plug in and go.
ill put it back on when i sell the phone.
You are now chatting with Sophia
System:*You are now chatting with 'Sophia'. There will be a brief survey at the end of our chat to share feedback on my performance today.
System:*Your Issue ID for this chat is LTK112560822632X
Agent:*Hi, thank you for contacting Samsung Technical Support. How may I help you today?
You:*my phone want listed in the support column, I have a Samsung Galaxy S5
You:*My charging port cover became detached yesterday.
Agent:*I understand that your charging port cover was broke. Is that correct?
You:*Fortunately I did not lose the cover and I would like to see what I need to do to get it repaired?
You:*yes
Agent:*I understand your concern. I am sorry; Physical/liquid damages are not covered under the Samsung warranty.
Agent:*However, you can reach your place of purchase and check the replacement options.
You:*the only damage is the cover is no longer attached to the phone!
You:*the phone is only 3 weeks old today
Agent:*Yes, I understand that. You can also send the phone to Samsung service center and pay the repair cost and get it fixed under service technicians.
You:*Why would samsung make a waterproof/dustproof phone and not stand behind it?
Agent:*Sorry; the device is a water resistant device, water-resistant up to 1 meter for up to 30 minutes. And it is not a completely water proof device.
Agent:*As the device is purchased recently, I recommend you to contact the place of purchase for the replacement options.