01-05-2018 06:43 AM
38 12
  1. Genesis1975's Avatar
    (POST 8)This was the post that saved me a TON of time and aggravation. I did this exact thing and lo and behold...it worked. Thanks again!!
    09-15-2016 10:00 AM
  2. denisechilders's Avatar
    I'm so excited! This fix worked! Saved me so much money and a headache. Thank you Thank you Thank you!
    09-25-2016 07:46 PM
  3. smilemptysoul's Avatar
    You are awesome, Ethan. you just saved me $180 for a new screen.
    10-07-2016 05:02 PM
  4. mthomp63's Avatar
    Signed up just to thank you. After searching youtube for over an hour and having no luck I thought I was going to be stuck buying a new phone. After about 10 tries my screen turned back to normal. Really appreciate the post
    10-14-2016 11:09 AM
  5. Nessuno Speciale's Avatar
    Sorry but where would I find this heart rate sensor, or to hold down on? Or the flex ribbon... I can disassemble the phone and just connect it or re solder the connection... Thank you
    01-27-2017 02:22 PM
  6. caleb20k's Avatar
    I had same problem... I found the solution to my problem here:

    Samsung Galaxy phone display Unresponsive or Black screen Fix - BlogTechTips

    It was my freaking micro-SD card!!?? but the card itself works fine when inserted in to a computer... very strange.

    Read the last paragraph in particular

    Method 1.
    1. Power off the phone and make sure it’s completely powered down.
    2. Remove the back cover and remove the battery.
    3. Hold down the power button for about 1-2 minutes.
    4. Leave the phone for 10 minutes or so, go take a walk or something.
    5. After the time has passed power on the phone again and that should be enough to restore things to normal including touch or remove the black screen issue completely.

    If it fails the first time repeat the process and as an extra step remove the SIM card and MicroSD card from your phone as you attempt the procedure and then attempting to power up again.
    03-14-2017 03:44 PM
  7. Stephiixx's Avatar
    Thank you so much EthanJWarburton.. i signed up to thankyou as well.. same thing had happened to my samsung gear s3 actually and i thought maybe this could help and it did.. it rebooted my watch and now its perfectly fine saved me alot of worry, time and money in repairing the screen! God Bless
    03-31-2017 12:28 AM
  8. sengs's Avatar
    ohhhh EthanJ - It worked just fine.
    you are awsome, I appreciate you attitude to help others, keep it up .
    My son high school guy has dropped it and I was scolding him like anything as the phone was dead. Now I feel ashame it was not a big deal . I go back to him this evening and surpise him that I (!!!) fixed the problem...

    you brought happiness in the family.... tons of thanks
    05-10-2017 11:29 AM
  9. Ipomoea Omilig's Avatar
    I signed up just to thank you guys! My husband dropped his phone and we were worried about it and we knew how expensive the repair could be. Je was about to give up until I found this site and forum. We followed the instructions and failed a few times until I put the battery back and while pressing down under the heart rate sensor. I switched it on while putting pressure on that area and spoof! It worked! A few attempts may fail, but it eventually works! Thank you so very much!
    05-10-2017 08:28 PM
  10. CurtTimson's Avatar
    Ethan's advice has saved my girlfriend a lot of money! Thanks
    07-19-2017 02:31 PM
  11. hvindin's Avatar
    You sir a gentleman and a scholar.
    12-18-2017 04:14 AM
  12. Bryan Nielsen's Avatar
    Nice, it worked again! A surprisingly simple "kick the tv" solution that works consistently and sticks.
    12-28-2017 05:56 PM
  13. conni60640's Avatar
    I also made an account to give my thanks! I dropped my phone (again) yesterday in the store. The screen was fine and it seemed to be working since I have a good shock resistant case. But after a half hour or so, I got the white static screen. I couldn't shut the phone off, so I ended up taking the battery out and then putting it back to reboot the phone. This worked for about ten minutes, when it did it again after going into sleep mode. Pulled the battery out and restarted again and I got a couple hours before it white screened and was going into a loop trying to reboot itself.

    I was happy to find this thread since the problem sounded so similar (and I didn't want to price fixing a 2.5 year old phone, ugh). I have no idea what the heart rate is or where it is at, so that wasn't helpful to me. I found a youtube video of someone taking the front screen off of the S5, and it showed that the cable was at the top of the phone and that the ribbon connected up at the front left (looking down into the case with back off) above the battery section and just above the on/off button. I pressed those areas firmly here and there. I didn't hold it as hard as I could for 10 minutes as I'm just not that patient, although I would have tried again for longer if I had to. However, I'm happy to report that it did the trick, it's been working fine for over 12 hours. Fingers crossed it stays!

    You can see the placement of the cable at about 1:05 in this video...
    01-05-2018 06:43 AM
38 12

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