My fingerprint scanner was working just fine for a week now but tonight it wouldn't pick up my fingerprint anymore. When i went to try to delete out old prints and put new ones in, it won't take my alternate password (although the main lock screen will). When i try to change the alt password on the fingerprint scanner settings screen I get an error that says "an error has occurred with the fingerprint sensor. If it continues please restart your device."
I've restarted and tried everything to no avail. There's nothing online about it yet either. The only thing I can think of is that today I tried to link my Paypal account with my fingerprint. It was an odd process and in doing it Samsung installs an app called "NNL Fingerprint Passport". Perhaps there's a bug with this coming on my phone and overwriting my settings? I've disabled it to no avail as well. I'm pretty stuck now.
I've restarted and tried everything to no avail. There's nothing online about it yet either. The only thing I can think of is that today I tried to link my Paypal account with my fingerprint. It was an odd process and in doing it Samsung installs an app called "NNL Fingerprint Passport". Perhaps there's a bug with this coming on my phone and overwriting my settings? I've disabled it to no avail as well. I'm pretty stuck now.