04-21-2014 07:27 PM
29 12
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  1. jesse_h's Avatar
    My S5 took a hard and awkward fall yesterday, the LED (AMOLED screen under the glass) is destroyed, but the glass is completely fine.

    I have the device protection plan with Rogers, so i'm working on getting a replacement, i'm actually on hold with them right now.
    04-20-2014 09:20 AM
  2. Golfdriver97's Avatar
    That's a bummer. Did you have a case on it?
    04-20-2014 09:27 AM
  3. brothamoveson's Avatar
    That's horrible I need to use my case more often, but I take it off when I get home.

    Posted via Android Central App
    04-20-2014 09:38 AM
  4. tippmann15's Avatar
    Sorry for your loss!

    Note 3 ~ 5s
    jesse_h likes this.
    04-20-2014 09:51 AM
  5. bogdaryl's Avatar
    Sorry to hear that. I wouldn't even leave the AT&T store without a case. Of course I went next day and picked up an Otterbox Defender. I'm hoping it will be more durable in the Defender.
    04-20-2014 10:58 AM
  6. tomothy94's Avatar
    My Old HTC One X was tough as anything, i dropped it all the time and quite literally threw it around and it never had a problem. I haven't yet dropped this one but I am worrying that If I do it will break, I've ordered a meta bumper case but will this actually help If I drop it? I feel like it will transfer the shock rather than absorb it? also installing a tempered glass screen protector. Order all of these things on tuesday but bloody bank holiday weekend means I won't get them til the day after tomorrow

    I have however got a fake s-view case from ebay which looks good but I don't like it as it doesn't have the rubber seal around the battery which is obviously what makes the phone waterproof. It doesn't work with the phone like a proper one would but they cost 45 which is ridiculous.

    I also have a leather pouch style case with a pully thing so you can get the phone out, that was from Poundland but I really like it
    Westiemom likes this.
    04-20-2014 11:13 AM
  7. here4kids's Avatar
    since the glass is intact, I wonder if this could be replaced under the one year warranty?

    Sent from my SAMSUNG-SM-G900A using AC Forums mobile app
    04-20-2014 12:23 PM
  8. jesse_h's Avatar
    I had it in an otterbox defender, I thought for sure it would have been fine.

    There's no external damage at all, obviously because of the otterbox, I'm not sure if the warranty angle will work.
    04-20-2014 01:47 PM
  9. Xm_jdm's Avatar
    My S5 took a hard and awkward fall yesterday, the LED is destroyed, but the glass is completely fine.

    I have the device protection plan with Rogers, so i'm working on getting a replacement, i'm actually on hold with them right now.
    So the drop caused internal damage to destroy the LED? But looking on it from the outside it looks completely normal?
    04-20-2014 01:52 PM
  10. xmostwanted559x's Avatar
    That sucks...starting to not like the things happening
    04-20-2014 01:56 PM
  11. jesse_h's Avatar
    So the drop caused internal damage to destroy the LED? But looking on it from the outside it looks completely normal?
    Basically yes, you can see the damage under the glass.
    04-20-2014 01:57 PM
  12. Xm_jdm's Avatar
    That sucks...starting to not like the things happening
    What "things" are that? Phone was dropped. Things break when they are dropped. Just like the S4 Active, people were not properly checking the seal and were water damaging their phones and complaining about how it's Samsungs fault and not their own. Which in turn caused many to think the Active was not a good phone. Unfortunately things happen...
    04-20-2014 01:58 PM
  13. jesse_h's Avatar
    imgur: the simple image sharer

    Pic! Sorry about the quality. It's hard to get a good pic of it.
    04-20-2014 02:00 PM
  14. Xm_jdm's Avatar
    Basically yes, you can see the damage under the glass.
    Ahh, sorry to hear that!
    04-20-2014 02:01 PM
  15. jesse_h's Avatar
    That sucks...starting to not like the things happening
    There's really nothing anyone can do. Today's cell phones are so fragile because of what we except from manufacturers. We want thinner lighter phones. It doesn't matter if you have a case or not, **** happens. Oh well.
    04-20-2014 02:06 PM
  16. ab304945's Avatar
    So the drop caused internal damage to destroy the LED? But looking on it from the outside it looks completely normal?
    Its actually LCD. Led is the notification light

    Posted via Android Central App
    04-20-2014 02:06 PM
  17. Xm_jdm's Avatar
    Its actually LCD. Led is the notification light

    Posted via Android Central App
    Ok, that makes more sense. That's what I thought. Thanks!
    04-20-2014 02:08 PM
  18. jesse_h's Avatar
    Its actually LCD. Led is the notification light

    Posted via Android Central App
    I thought because it has a AMOLED screen, that it's not LCD?
    04-20-2014 03:11 PM
  19. Greg C's Avatar
    I thought for sure Gorilla Glass would be a lot better.... a lot tougher.
    04-20-2014 03:27 PM
  20. ab304945's Avatar
    I thought for sure Gorilla Glass would be a lot better.... a lot tougher.
    The glass didn't break. The lcd panel under the glass broke.

    Posted via Android Central App
    04-20-2014 03:29 PM
  21. jesse_h's Avatar
    I thought for sure Gorilla Glass would be a lot better.... a lot tougher.
    The glass is fine, it's the AMOLED display that's under the glass that broke.
    04-20-2014 05:40 PM
  22. marrzie's Avatar
    I thought for sure Gorilla Glass would be a lot better.... a lot tougher.
    The panel itself? Weird. Dump that otterbox, seems like its not doing a sufficient job.
    04-20-2014 05:45 PM
  23. sirmaru's Avatar
    There is no way to prevent that. The best case would not protect vibrations from rupturing internal components. As you stated, the external glass was not damaged but the internal component under it ruptured.
    B0WIE likes this.
    04-20-2014 05:46 PM
  24. eyecon82's Avatar
    I thought for sure Gorilla Glass would be a lot better.... a lot tougher.
    Gorilla glass doesn't help with breaking, rather it makes it more scratch proof.

    That sucks that it happened in an otterbox case. I thought those were the toughest cases around....

    -Sent from Tapatalk
    04-20-2014 06:07 PM
  25. xmostwanted559x's Avatar
    Just figured it was not easy to break lol
    What "things" are that? Phone was dropped. Things break when they are dropped. Just like the S4 Active, people were not properly checking the seal and were water damaging their phones and complaining about how it's Samsungs fault and not their own. Which in turn caused many to think the Active was not a good phone. Unfortunately things happen...
    04-20-2014 06:37 PM
29 12

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