My company recently switched to Air Watch as their email client. My email and calendar are synced and working properly. However, I am having an issue with my contacts list. All of my contacts have synced and I can pull up there numbers to make calls and send messages. What I can no longer do is tap on the contact to open it and edit any information such as phone numbers, address's etc. Every time I try to open the contact for editing I get the message "unfortunately, contacts has stopped". If I tap on the contacts photo on the far left I can access the phone number to make a call, send a text message, or to save as a favorite with no problems. So to edit any of my contacts I have to do it through Microsoft Outlook on my work computer. Is this some sort of security feature with Air Watch? I tend to think not as I also have Air Watch on my Apple I-Pad and I do not have this issue. I also had it on my old Galaxy S2 with no issues. Does anyone out there know the reason why this is happening and a potential fix?.....thanks, Tom
One more item to note. If I add a new contact to my phone, there is no issue with opening it for editing. I do not get the "unfortunately, contacts has stopped" message. I only get this message when trying to open the contacts that are synced with my corporate account.
One more item to note. If I add a new contact to my phone, there is no issue with opening it for editing. I do not get the "unfortunately, contacts has stopped" message. I only get this message when trying to open the contacts that are synced with my corporate account.
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