1. Nigel Rankin's Avatar
    I have a SIM-free S5, and just got the Gear 2 Neo.

    I have been able to successfully pair the devices and the Neo appears to be working OK.
    However, when I use Gear Manager on the S5 I can't get into most of the detail screens.
    For example, if I click on Notifications, it shows me the next screen for about a second, then flashes back to the first screen.
    I am getting text message notifications on the Neo.

    I have tried resetting the Neo and starting from scratch (twice), uninstalling Gear Manager each time but this has not cured the problem.
    I have applied all updates to Android and Samsung apps.

    Anyone else had this problem and know how to fix it?

    04-26-2014 06:36 AM
  2. John P4's Avatar
    You are not alone with this problem. I haven't found a fix either
    05-14-2014 04:19 PM
  3. Nigel Rankin's Avatar
    Actually, this problem now seems to have resolved itself. I've applied system software and app updates as they became available and a few days ago I was able to use the Gear Manager app without any problems.

    However, I have an app for a UK bank which seems to have a similar problem (briefly flashes through a passcode input screen) and this still doesn't work after the recent updates.

    Nigel Rankin
    05-14-2014 05:44 PM
  4. Michael Marranca's Avatar
    I've found the fix. I backed up my S5 using Kies. I did a factory re-install...wiping out everything. Then I installed the Gear 2 Manager and paired / sync'd the Gear 2 phone...worked flawlessly! They I re-installed all the apps. And it still works perfectly.
    06-25-2014 11:40 PM
  5. Fiso S's Avatar
    I've tried everything from wiping and installing a backup of the app when it was working, but it eventually wanted to update when i reopened the app and then broken again.. Tried just installing the manager and that's it, but it still wanted to update.

    Still not working.. Anyone else got this working? Apparently only affecting a select number of handsets?

    09-22-2014 11:52 PM
  6. Fiso S's Avatar
    Updated app came out yesterday. Fixed!
    09-23-2014 08:35 PM

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