Has anyone seen this call screen? This just started happening to me the other day and I don't know why. Something must have changed, but I don't know what it would have been. Instead of the normal 6 tiles at the bottom, I have only three now. I cannot mute the line or go to a dial pad. This is very frustrating. I am chatting with Samsung support about it but they are clueless so far. We have tried a soft reset, resetting the Cache and Data for the Phone App, resetting app preferences and Safe Mode and nothing has worked.