1. Barqueen's Avatar
    Don't know how this has happened, I haven't dropped the phone but I noticed today the back camera lense has shattered, its still clear for now when taking a picture but I would like it replaced. My question is has this happened to anyone else phone? And any advice on how best to get this fixed..... do I contact Samsung, phone provider, try taking it to a shop? Any help appreciated.

    Thanks in advance
    05-05-2014 01:24 PM
  2. Jon Jackson's Avatar
    How long have you had it? I've heard a few stories here and there about the lens shattering, it's just regular glass.
    05-05-2014 01:27 PM
  3. Barqueen's Avatar
    Just over a week so not long at all
    05-05-2014 01:29 PM
  4. Jon Jackson's Avatar
    Well hopefully you got the insurance with it and they will just swap it out
    05-05-2014 01:51 PM
  5. eyecon82's Avatar
    Seems to be happening to quite a few people. Do you use a case, especially an otterbox case by any chance?

    -Sent from Tapatalk
    05-08-2014 02:45 AM
  6. JS_racer's Avatar
    05-08-2014 09:14 AM
  7. Barqueen's Avatar
    It's not insured unfortunately, tried asking in a Samsung shop they said because of the watertight feature it would cost 160 to replace . Asked in phones for you and they can send it off for me but I won't get a price until they see it.

    Posted via Android Central App
    05-08-2014 03:52 PM
  8. Barqueen's Avatar
    I've read of a few people on this forum having the same problem.....I'm not sure what the cover is you mentioned, I have a gel type cover on its at the minute.

    Posted via Android Central App
    05-08-2014 03:54 PM

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