12-13-2017 01:37 PM
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  1. Emily Wenstad's Avatar
    My son just got the S5 Active phone about a month ago and it is randomly calling 911 when he is at work and his phone is in his pocket on lock. Mostly because he bumps up against something and it must hit the emergency caller on the lock screen. What a stupid spot for this! He has tried pattern lock, pin lock, nothing works. I chatted with Samsung online - TOTALLY ineffective, the dude had no idea it was even happening and was such a waste of my time. We have AT&T as our carrier. I don't know if it is a carrier issue or a phone issue. I have read through all of the posts. Some have suggested app fixes. I guess I am too naive - why wouldn't Samsung be aware of this problem and do something to fix it? He is going to get in trouble for these calls if it continues. Or else he just can't carry his phone. Stupid, stupid, stupid. Any additional ideas - please help!
    DigitalKlauser likes this.
    12-02-2014 04:55 PM
  2. AZgl1500's Avatar
    Here's a good one...THIS IS DEFINITELY NOT a pocket friendly phone!

    I was jogging, listening to Pandora; the music suddenly goes silent, figuring it may have tried to connect to my wifi, (I jog near my house) I took the phone from my pocked, noticed that I had wifi off, and that the screen was on. A bit puzzled as to why Pandora was closed, I went to my screen where pandora icon was...and it was gone! Went to apps, and not there...went to Settings>App Manager....you guessed it...not there!! Somehow, Pandora uninstalled itself....had to reinstall!!

    I now have set up Pattern Unlock, hopefully that will prevent issues like this. I'VE NEVER had this issue with any other phone I've owned. But, I still love the S5, so I'll get over it. LOL!
    You just discovered the errors of not having a secure unlock method.

    I tried to use Swipe for a while, but it quickly became apparent that too many bugs were developing.
    Definition: Bug => any action that is not wanted

    I switched to the Draw A Pattern and that totally "fixed my S5".
    If the screen cannot unlock on its' own, the phone is not going to accidentally delete and icon, or move it, or uninstall the app. I had all of these happen while "Swipe was enabled".

    I also discovered that the phone is "more stable" with the Nova Launcher than the OEM TouchWiz launcher. Weird things don't happen, and I can backup the home pages, and to me, it really seems like Nova is faster than TouchWiz.
    12-02-2014 05:57 PM
  3. AZgl1500's Avatar
    Easy solution guys.

    Download MacroDroid
    Add macro
    Trigger: proximity sensor (near)
    Action: screen off
    constraint: only when screen locked

    Problem solved

    You can even disable icon in notification bar via settings.

    Wow! another MacroDroid devotee.... see my signature....
    I love how MD really gives you a LOT of Power over how your phone works.

    For me, having the internet switched off automatically has trebled the battery life.I easily get 3 days per charge and I use the phone quite a bit.

    .
    Attached Thumbnails Galaxy S5 Screen unlocking in my pocket-battery-2d-15h-33-.jpg  
    xjeepguy likes this.
    12-02-2014 06:01 PM
  4. Muscleg's Avatar
    Just bought the S5.
    I'm having this problem. Hate it!
    Doesn't Samsung have a test group before production???? o_0
    12-23-2014 11:37 AM
  5. AZgl1500's Avatar
    Just bought the S5.
    I'm having this problem. Hate it!
    Doesn't Samsung have a test group before production???? o_0
    You can fix it in two ways.
    Set up a security unlock screen, Draw a Pattern, or numbers.... I use pattern.

    or, you can use macrodroid, see post #103
    12-23-2014 06:26 PM
  6. DigitalKlauser's Avatar
    Just got S5 and it's unlocking in my pocket all the time hate the phone also over heating... Don't want to have to get a certain case or apply certain security wish it was still 14 day period

    Posted via the Android Central App
    12-28-2014 11:36 AM
  7. jdubtheegreat's Avatar
    There are two sensitivity types on the Galaxy S5. The normal setting where your phone only works with your fingers or 'special' gloves and then there is the Touch Sensitivity. This setting allows you to use normal gloves and other objects.

    Now I have had this issue of my phone unlocking in my pocket but ever since I put added a pattern to my lock screen it has been a non issue.
    12-29-2014 12:10 PM
  8. Babybaby0's Avatar
    I don't think it's messages that are the big problem. The option needs to be "allow home button to wake up screen".

    There's also the issue of a double-press on the home button opening s-Voice, even when the screen is asleep. At this point, I want nothing to do with s-Voice, but I keep finding myself in the middle of it when I haul the phone out of my pocket (no I don't wear skinny jeans, people). Another forum had some instructions for turning this off, but they require me to accept Nuance's (whoever they are) terms of service to get at the option, which I'm not willing to do. Isn't there some way to get this app to leave me alone without acquiescing to their terms?
    02-22-2015 07:43 PM
  9. ryan borns's Avatar
    Just wondering if anyone out there is having an issue with their s5 unlocking in their pocket what happens to me as I will be walking around at work or whatever someone will text me and I won't feel it vibrate but when I pull my phone out to check it the screen has came unlocked so I have responded with a bunch of gibberish to them or will have multiple apps open the only way I've been able to stop this is by putting a pattern or PIN code on my phone but I really don't want to do that any help would be appreciated

    Sent from my SM-G900V using AC Forums mobile app
    Theres nothing on the s5 or new note 4 or edge . But my note 3 had option to not turn on lockscreen for notifications. N that fixed the problem before but not any more. Hate it. But hate pattern cus if i switch hands its aquard. Hate fingerprint cuz i wear gloves at work. Y does it have to be so dificult. Android 5.0 is not fixing this as of yet
    03-04-2015 06:47 PM
  10. montebl's Avatar
    I have had nothing but trouble with my on/off button being too sensitive. There is no solution. I have tried a password, screen time out. The button will still turn off my Samsung s5 active smart phone while in my pocket. I will never buy another Samsung Phone.
    03-26-2015 04:48 PM
  11. SuperGoliath's Avatar
    I don't think it's messages that are the big problem. The option needs to be "allow home button to wake up screen".

    There's also the issue of a double-press on the home button opening s-Voice, even when the screen is asleep. At this point, I want nothing to do with s-Voice, but I keep finding myself in the middle of it when I haul the phone out of my pocket (no I don't wear skinny jeans, people). Another forum had some instructions for turning this off, but they require me to accept Nuance's (whoever they are) terms of service to get at the option, which I'm not willing to do. Isn't there some way to get this app to leave me alone without acquiescing to their terms?
    I just went to the S-Voice app, held it down, selected 'app info' and disabled it. Hopefully that doesn't affect anything else, but it keeps the double home button from initiating S-Voice.
    06-03-2015 03:23 AM
  12. statdoc's Avatar
    Security/Smart Lock
    Click the various Trusted Devices, and remove them.

    When these locations are trusted, it makes the screen unlocked, which allows pocket dialing, even when usually you have some sort of screen PIN, etc.
    06-18-2015 09:46 PM
  13. xjeepguy's Avatar
    The exact same thing happens to me all the time . Frustrating! !!
    07-20-2015 06:21 PM
  14. Galaxrrr's Avatar
    There are LOTS of things that drive me crazy about the Galaxy S5,

    but THIS has to take the cake. I always end up walking around the store and then hear a sound coming out of my pocket, pull the phone out and some random video on YouTube is playing.

    So my phone UNLOCKS, opens a RANDOM APP, does a SEARCH, and presses PLAY all hands-free with my magical pockets!

    WTF


    Also the front-facing camera SUCKS on the S5 (has a ridiculous pin-point effect), the rear-facing camera SUCKS indoors, and I can't access the internet while I'm placing a phone call because the phone doesn't have SVoLTE built into it.

    Whoops, guess I shouldn't have picked this phone.
    I got this brand new G5 phone to replace my trusty iPhone 3. Wanted to try the android ecosystem. The phone is simply awful. After 4 months of use I'm contractually trapped with this loser. Same issue as this thread plus many more. Can't even drag n drop my music onto the SD card. Back to iPhone for me. I'll buy a used one. Shame on Samsung.
    07-25-2015 12:08 AM
  15. pawnografik's Avatar
    Created an account just to come on here and agree.

    I've had iPhones and a Google Nexus. On both, if you press the power switch the phone locks - and stays locked. Can't believe that this phone is billed as a high-end phone but is rendered virtually unusable by such a simple design flaw (and one that is easily fixed by a software update).

    I read a bunch of reviews about the phone before I bought it and none of them mentioned this crappy design. Now I'm stuck with a phone that does random stuff in my pocket constantly (as well as using up all my battery time while it does so).

    For me the S-case doesn't fix it either. The front of the S-case slides around and the phone wakes up thus enabling the emergency call button, or if I don't have pattern locking, then it does a whole bunch of random stuff (moving apps, messaging, deleting emails).

    Grrrrr..... not happy.

    P.S. I'm on a Galaxy Note 3.
    07-25-2015 07:08 PM
  16. xjeepguy's Avatar
    Easy solution guys.

    Download MacroDroid
    Add macro
    Trigger: proximity sensor (near)
    Action: screen off
    constraint: only when screen locked

    Problem solved

    You can even disable icon in notificatoo bar via settings.
    When you say Constraints :only when screen locked .
    In MacroDroid the last step is screen off or screen on . I assume you mean screen off ?

    Thanks
    07-25-2015 07:22 PM
  17. xjeepguy's Avatar
    I had seen this issue now discussed in so many forums I cant believe Samsung hasn't looked into this .


    Here is why , I'm so frustrated with this issue I called them today and spoke with them about it , well they told me they have not had one single report of this problem , worldwide , until my call this morning . Is everyone complaining on forums and not telling Samsung they have a big issue ???

    Report the issue to them , or it'll never be resolved.
    07-30-2015 02:44 PM
  18. hopismum's Avatar
    I use an App called Gravity Screen. Works great and no more pocket dials

    Posted via the Android Central App
    ironass likes this.
    07-30-2015 03:24 PM
  19. Fizanmughal's Avatar
    Just wondering if anyone out there is having an issue with their s5 unlocking in their pocket what happens to me as I will be walking around at work or whatever someone will text me and I won't feel it vibrate but when I pull my phone out to check it the screen has came unlocked so I have responded with a bunch of gibberish to them or will have multiple apps open the only way I've been able to stop this is by putting a pattern or PIN code on my phone but I really don't want to do that any help would be appreciated

    Sent from my SM-G900V using AC Forums mobile app
    I am having same problem, the only solution for this is to change lockscreen from swipe to fingerprint, code, pattern!
    08-26-2015 05:15 AM
  20. Ed Kutsko's Avatar
    Becarfull with the pin lock. I have my corporate exchange account setup, so I have had my phone wipe itself twice in the last 6 months because of the pin being entered wrong too many times while in my pocket.
    11-05-2015 10:11 AM
  21. nightletters's Avatar
    I found out in the Display Settings that "Increase Touch Sensitivity" was on, and that's why it was pocket dialing/texting. Turning that off fixed it for me!

    Hope this helps!
    11-24-2015 11:27 AM
  22. Phyxxr's Avatar
    Easy solution guys.

    Download MacroDroid
    Add macro
    Trigger: proximity sensor (near)
    Action: screen off
    constraint: only when screen locked

    Problem solved

    You can even disable icon in notificatoo bar via settings.
    This solution was so helpful that I created an account to type this in Thanks to the author! Literally saved my $500+ Samsung from being tossed aside like so many cheaper androids before it, now rivals my LG Gpad 7.0 LTE currently soft-bricked until a similair epic solution appears! I'll add androidcentral to my favorites alongside XDA developers!
    03-13-2016 09:06 PM
  23. inner_vision's Avatar
    For some reason I hadn't thought of that. I use tasker (it'll do the same job) for a whole bunch of things, and that never crossed my mind. Thanks
    03-14-2016 06:41 PM
  24. Modette99's Avatar
    Glad this is not just me

    I've had my Galaxy S5 phone since they came out, I don't recall it every having the problem before but I had a iloma screen protector and a Ottorbox Defender case on (yes they work together). Had same setup on a S4 and never had the problem. All though random pocket text and calls did happen with the protection on the S5 it wasn't as common as now.

    What took place? Well at this point the phone is very old (yes I'm due for new phone but rather wait till it dies as phones are a waste of money). I got an extended battery due to the old one being tired which means I had to remove the case, and the iloma screen protector was cracked (it did it's job).

    I have entering a code lock, phone still unlocks and has sent text, and called friends. Always fun to find out your just sitting in a car and it's calling people. Hell it once called my friend in Canada while I was building a deck, so all he heard was power tools and **** and got worried and called my wife...LOL

    So now I'm onto the finger print lock, not as often but it still defeats the dang fingerprint lock, hell I have to do a few finger print swipes to even get it to work. So the new thing (however it's bypassing the lock) it now always calls my cousin who's name is Andrea. I now as of today created a fake A so it won't call the first letter of my phonebook.

    I have never had it call 911, but have worried about that. Thankfully I don't have THAT issue.

    Some of you say it wakes on text, but I didn't get a text for it to wake, nothing there. I don't get many calls or text and I have notifications turned off for everything from games to Facebook (I don't need to be notified).

    Air View is off, always has been, not even sure why I would want that. I did just turn down the sensitivity. So maybe that will slightly help.

    As far as not putting it in your pants pocket, where do you suggest you put it, belt clips are pretty lame (I haven't used one of those since flip phones). Shirt pocket! T-Shirts don't have pockets (I work from home so hence not usually a problem because I'll leave the phone out on my desk) but pants is the easiest place to put the phone when I head out. Friends and my wife keep their phone in pants pocket and they don't have issues with their various branded phones.

    Like some others have said, I'm not even looking at newer Samsung products because of this. I'm looking at the Pixel 2 XL 128GB but like I said I'm not looking to spend money on a silly thing like a phone.

    I realize the advice here (I read most of the thread) was borderline helpful at best. But I felt I should say YUP mine does that too for anyone else still owning this phone or looking to get a used one from a friend, stay away...very annoying.
    12-13-2017 01:37 PM
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