10-06-2014 06:17 AM
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  1. WretchedM3's Avatar
    I am not trying to offend S5 lovers out there. My experience with it was terrible! After a long line of Sammy phones this was a slap in the face! I understand phones can be defective. This seems to be a growing issue with the S5. The final straw wasn't when T-Mobile told me to get bent but also Samsung. I emailed a detailed list of everything I tried and everything that didn't work. They responded with instructions to do everything I had told them I already did! They were also nice enough to blow me back off to T-Mobile. Their costumer support was the cliff. The follow up email from Sammy asking if I was satisfied was a joke!

    I hope I never need HTC support. I can't comment if it is better or worse. I hope it's better but I doubt it.

    I signed up for Jump to avoid issues like this again!

    M8 vs S5.. is not a winnable debate. Personal preference will always dictate the winner. That being said since I have had both phones I do prefer the M8. It is far easier to use and more comfortable in the hand. The UI is blazing fast compared to the S5! That being said perhaps the hardware issues my S5 had was causing the terrible lag.
    05-21-2014 08:26 AM
  2. prlundberg's Avatar
    I hope I never need HTC support. I can't comment if it is better or worse. I hope it's better but I doubt it.

    I signed up for Jump to avoid issues like this again!
    Yeah, that's the problem. If you want great customer service your only choice really is buying Apple from a physical Apple store. Microsoft is OK at their stores too from what I've heard. Everybody else I think is pretty much the same. Carrier stores vary widely even within the same carrier, some are much better than others.

    The one thing that really bugs me about the S5 is the USB cover. Samsung really should provide a $20 or less fix kit for that, it seems like an obvious thing to do as it's an obvious weak point. The other stuff that is being reported is unfortunate but is not unique to the S5 or Samsung.
    05-21-2014 09:17 AM
  3. WretchedM3's Avatar
    Yeah, that's the problem. If you want great customer service your only choice really is buying Apple from a physical Apple store. Microsoft is OK at their stores too from what I've heard. Everybody else I think is pretty much the same. Carrier stores vary widely even within the same carrier, some are much better than others.

    The one thing that really bugs me about the S5 is the USB cover. Samsung really should provide a $20 or less fix kit for that, it seems like an obvious thing to do as it's an obvious weak point. The other stuff that is being reported is unfortunate but is not unique to the S5 or Samsung.
    I completely agree with you. I was a little annoyed that they didn't include wireless charging with a USB port cover like that. Has the wireless charging back even released yet? My gripe with the added covers makes all the cases not fit anymore.. Oh well.
    05-21-2014 09:33 AM
  4. bassplayrguy's Avatar
    I am not trying to offend S5 lovers out there. My experience with it was terrible! After a long line of Sammy phones this was a slap in the face! I understand phones can be defective. This seems to be a growing issue with the S5. The final straw wasn't when T-Mobile told me to get bent but also Samsung. I emailed a detailed list of everything I tried and everything that didn't work. They responded with instructions to do everything I had told them I already did! They were also nice enough to blow me back off to T-Mobile. Their costumer support was the cliff. The follow up email from Sammy asking if I was satisfied was a joke!

    I hope I never need HTC support. I can't comment if it is better or worse. I hope it's better but I doubt it.

    I signed up for Jump to avoid issues like this again!

    M8 vs S5.. is not a winnable debate. Personal preference will always dictate the winner. That being said since I have had both phones I do prefer the M8. It is far easier to use and more comfortable in the hand. The UI is blazing fast compared to the S5! That being said perhaps the hardware issues my S5 had was causing the terrible lag.
    You definitely had some issues, my S5 is extremely fast with no lag. This phone is outstanding. I'm sorry you got a bad one but that will happen to EVERY manufacturer. Most of these are made by little kids making a dollar a week, there will be issues. LOL (joking!!!)
    05-21-2014 10:19 AM
  5. RJLOMMD's Avatar
    I am very happy with my S5 which went into service on 11 April. After 2 years with a RazrMaxx --the last 6 months laboring with its failing and reaching its end of life, the S5 is a vast improvement. It reminds me of when I upgraded from a Motorola E815 to a Samsung U740 (Alias) in 2006. Similar level of improvement of service and operation!

    Now that I have disabled much of the bloatware and apps that I don't want using the CleanMaster apps it runs even better. Charge at night, use all day takes me down to a battery reading of 35-40%. Not bad at all for 2 email accounts, G-mail, WhatsAPP, Tune-In Radio and BBC News updates. I am perfectly satisfied.

    I purchased an extra OEM Samsung battery for about $15 using a discount I received for registering and setting up an account with Samsung. I keep it with me on trips and I rotate usage with the original battery every two weeks.

    My S5 is protected by a Spigen ToughArmor case which adds almost nothing to the size/bulk of the phone. The only minor drawback with the case is that when I want to lock the screen, pressing the power button almost always means I press the volume key which is directly on the other side of the phone. Not a real problem...just a minor inconvenience.

    I would --and already have-- recommended the S5 to friends and family; my wife will get hers in July. Imagine---instead of speaking we will be able to communicate via NFC!
    05-21-2014 10:40 AM
  6. Jon Jackson's Avatar
    Twit issues come to mind losing LTE sometimes and having to use airplane mode off and on to get back to LTE and the fact it only has one radio and not two..... So no talking and Internet at the same time.

    Posted via Android Central App
    05-21-2014 07:32 PM
  7. msavic6's Avatar
    Twit issues come to mind losing LTE sometimes and having to use airplane mode off and on to get back to LTE and the fact it only has one radio and not two..... So no talking and Internet at the same time.

    Posted via Android Central App
    Well, those are issues with CDMA S5's. My S5 shuffles between LTE and HSPA quite quickly, my school is fully concrete and effectively blocks reception which keeps my S5 shuffling between 1 bar of LTE and HSPA.

    Since I'm on a GSM network, I can talk and use the Internet at the same time all I want.

    Sent from my SM-G900W8 using Tapatalk
    05-21-2014 07:42 PM
  8. Jon Jackson's Avatar
    Well, those are issues with CDMA S5's. My S5 shuffles between LTE and HSPA quite quickly, my school is fully concrete and effectively blocks reception which keeps my S5 shuffling between 1 bar of LTE and HSPA.

    Since I'm on a GSM network, I can talk and use the Internet at the same time all I want.

    Sent from my SM-G900W8 using Tapatalk
    How do I do what you're doing?

    Posted via Android Central App
    05-21-2014 07:46 PM
  9. msavic6's Avatar
    How do I do what you're doing?

    Posted via Android Central App
    Well, I'm not doing anything special besides using a GSM S5 on a GSM Network. In reality if you were willing to switch off Sprint/Verizon then you too could also enjoy the benefits of gsm devices.

    Sent from my SM-G900W8 using Tapatalk
    05-21-2014 07:52 PM
  10. Jon Jackson's Avatar
    Well, I'm not doing anything special besides using a GSM S5 on a GSM Network. In reality if you were willing to switch off Sprint/Verizon then you too could also enjoy the benefits of gsm devices.

    Sent from my SM-G900W8 using Tapatalk
    I'm being told that it's a sprint thing. Att, Verizon etc are fine. Wtf?

    Posted via Android Central App
    05-21-2014 08:30 PM
  11. Dizfunctions's Avatar
    I'm being told that it's a sprint thing. Att, Verizon etc are fine. Wtf?

    Posted via Android Central App
    It's because of sprint spark. The spark uses 3 bands that come off of the radio, and since the s5 only has one radio, sprint uses up the radio.
    05-21-2014 09:36 PM
  12. fofjjsr's Avatar
    I am happy with my S5 until either A)Galaxy S5 Prime comes out (I really hope it doesn't launch in the U.S. because that would be a kick in my rear....) or B)The Note 4 comes out, which then I will probably flopped back to the Note series lol. Although Google's new phone line is interesting also, so I may finally be pulled away from Samsung. HTC almost did it with the M8, but not quite.
    05-22-2014 12:40 AM
  13. Jon Jackson's Avatar
    So unless I am on wifi, I'll never be able to talk and use the internet on my S5?
    05-22-2014 08:14 AM
  14. fofjjsr's Avatar
    So unless I am on wifi, I'll never be able to talk and use the internet on my S5?
    Apparently not on the Sprint version.

    Sent from my SM-G900V using AC Forums mobile app
    05-22-2014 09:01 AM
  15. Jon Jackson's Avatar
    Apparently not on the Sprint version.

    Sent from my SM-G900V using AC Forums mobile app
    Oh well, I only did it once or twice in the last 5 years...but still....Damn YOU SPRINT!!!!!
    fofjjsr likes this.
    05-22-2014 09:05 AM
  16. akutch34's Avatar
    If i need to silence my phone, how do i do that without having to enter a pin?
    Press and hold power, a menu will pop up with Silent, Vibrate and Ringer.

    Sent from my SM-G900T using AC Forums mobile app
    05-22-2014 12:04 PM
  17. fofjjsr's Avatar
    Press and hold power, a menu will pop up with Silent, Vibrate and Ringer.

    Sent from my SM-G900T using AC Forums mobile app
    Or you can use the top quick drag down menu and click on sound once.

    Sent from my Galaxy S5
    06-08-2014 08:58 AM
  18. kingsley404's Avatar
    I'm super happy with my s5, luckily i got one with zero problems (knocks on wood), no lag, no freezes, nothing even with battery saving mode cpu limiting on. Camera is amazing. Always get at least 5-7 hours screen time on every charge, so that's pretty awesome for my needs. No problems with touch-wiz, installed nova anyways, gestures are cool, didn't really find myself using many of them though. Gaming is awesome, i play san andreas mostly, and the case i got for it the white+black speck candyshell looks awesome with my white phone, and doesn't really add any bulk. Haven't tested the water resistance yet, just waiting on my warranty
    06-08-2014 12:55 PM
  19. bembol's Avatar
    No. I made a mistake putting it in my pocket that had coins. I have one dent on the bezel.

    Pro S5
    06-08-2014 01:02 PM
  20. fofjjsr's Avatar
    I completely agree with you. I was a little annoyed that they didn't include wireless charging with a USB port cover like that. Has the wireless charging back even released yet? My gripe with the added covers makes all the cases not fit anymore.. Oh well.
    Yes, both the SView Version and just the back.
    06-08-2014 09:57 PM
  21. fofjjsr's Avatar
    I completely agree with you. I was a little annoyed that they didn't include wireless charging with a USB port cover like that. Has the wireless charging back even released yet? My gripe with the added covers makes all the cases not fit anymore.. Oh well.
    Yes, both the SView Version and just the back.


    This seems to be a growing issue with the S5.
    It is an issue, but you have to also understand the volume of phones out there, and the amount of people who aren't reporting they AREN'T having problems. Remember, people come to these forums to mostly figure out resolutions to their problems, or just to complain in some cases. The people that don't have problems largely don't show up to say so. It's two bad you had a bad experience with Samsung, my experiences with them have been decent so far. But overall, especially with how mainstream Galaxy phones are becoming, the issues you are seeing percentage wise are probably low.
    06-08-2014 10:01 PM
  22. jmagid51's Avatar
    I've had my S5 for about 2, weeks now and only have one issue with it. I upgraded from a very well integrated S4 to the S5 and added a Tab 3 to go with it. The upgrades went extremely well and only had to come to this forum to get help on getting my calendars to sync. The only issue I have, with the S5 is how flimsy the charge plate cover is. Although this has been discussed else where. Really like the phone, especially the battery life which is much better than the S4.

    Sent from my SAMSUNG-SM-G900A using AC Forums mobile app
    06-09-2014 01:43 PM
  23. pause0278's Avatar
    Sir, please Help me, I am using Samsung galaxy S5 G900F,, when i play it 360p or 480p video, then it support full screen video resolution(mode), But when i play 720p, 1080p video, then it does not support full screen resolution video(mode), How can i play 720p,1080p video at full screen mode?
    06-28-2014 03:29 AM
  24. anon(27512)'s Avatar
    I've had my T-Mobile S5 since launch. I love the display even though it scratches super easy and I'm very careful with my phones. Battery life is the best I've experienced with a phone the only exception being the unfortunately brief period I had my note 3. That phone was perfect fit my needs but I digress. I love the camera on the s5. It takes better pics than my 5S and it's much faster at snapping the pic. The finger print scanner is total crap. When I switch to AT&T I'll get the note 4.
    06-28-2014 01:20 PM
  25. STARGATE's Avatar
    I'm still happy, I gave my 11 month old GS4 to my sister and I used her upgrade to get my GS5.
    Couldn't be happier!

    Sent From Another Galaxy
    06-28-2014 11:05 PM
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