1. Abby_A's Avatar
    I have the opposite problem as someone else on this forum. The Email app *only* works on Wifi (and then it works just fine so it's not a login/configuration problem).
    I can get my Gmail, surf, etc when I'm on 3G (no wifi) but no corporate email. Does anyone know why?
    06-27-2014 09:09 AM
  2. mhunter6378's Avatar
    Check and see if the background data has been restricted. Go to Settings > Data usage > scroll down to Email and tap it > scroll down to Restrict background data and see if that has been selected. Other than that, I can't imagine why it would only work on wifi if your mobile data is on and working for everything else.
    06-27-2014 09:36 AM
  3. 1Coopgt's Avatar
    Go into your email settings ( you need to go in a bout 3 layers deep ) and there is a setting to only download email over wifi . Turn that off and you should be all set .
    06-27-2014 10:19 AM
  4. Jason Taliaferro's Avatar
    I know this thread is old but this may help someone. If power saver mode is on background data will automatically be restricted. Please note there are 2 power saver modes: power saver and ultra power saver.
    09-21-2015 09:15 AM

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