1. Michelle Wilson3's Avatar
    I keep getting these pop ups saying samsung app has stopped working or google has stopped working. Whats going on??
    07-01-2014 08:21 PM
  2. Parham Goudarzi's Avatar
    Software glitches as I said,
    Take them easy, a factory reset might help, too.

    Posted via Android Central App
    07-01-2014 08:38 PM
  3. Michelle Wilson3's Avatar
    Thank you, is there anyway to do this without loosing all my stuff?
    07-02-2014 07:50 AM
  4. Parham Goudarzi's Avatar
    Restart helped me. My phone was showing a pop up saying DCM provider stopped, and after I restarted my phone , they're gone

    Posted via Android Central App
    07-02-2014 08:07 AM
  5. mhunter6378's Avatar
    Thank you, is there anyway to do this without loosing all my stuff?
    No, a factory data restore will wipe the device and put it back to a new out of the box state. But you can wipe the cache partition without losing any data and in many cases it will clear up issues like you're describing. Here's how:

    To wipe the cache partition, follow these steps:

    Turn off the device.
    Press and hold the following three buttons at the same time:
    Volume Up key
    Home key
    Power key
    When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
    When the Android System Recovery screen appears, release the Volume Up and Home keys.
    Press the Volume Down key to highlight 'wipe cache partition.'
    Press the Power key to select.
    When the wipe cache partition is complete, 'Reboot system now' is highlighted.
    Press the Power key to restart the device.
    07-02-2014 08:12 AM

Similar Threads

  1. Up to what class of memory card Tab S 8.4 can support?
    By Omer San Gabriel in forum Samsung Galaxy Tab S 8.4
    Replies: 13
    Last Post: 07-21-2015, 02:06 PM
  2. Replies: 1
    Last Post: 09-02-2014, 01:33 AM
  3. GS5 pop email stops syncing
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-24-2014, 09:25 PM
  4. Best office app that will not mess up formatting with Microsoft office.
    By SAMmarked1 in forum General News & Discussion
    Replies: 3
    Last Post: 07-03-2014, 12:29 AM
  5. What photo progams are using up my phones space??
    By Ed Ke6bnl in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 07-01-2014, 06:04 PM