07-14-2014 12:06 PM
tools
  1. fandroid18's Avatar
    fandroid18
    I don't get facebook messages or status updates and everything takes forever to load unless I'm on wifi.

    I have to close apps and reopen all day to try to see if I get new messages.
    07-11-2014 06:18 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Your mobile data is turned on, right? Are you getting 3G or 4G signal? Try installing Speedtest to see what kind of download speeds you're getting on your mobile data--if they're really low, then talk to your wireless provider.
    07-11-2014 06:42 PM
  3. fandroid18's Avatar
    fandroid18
    Yep I'm on 4G so I don't understand because it's fast when I load pages just not apps so much and I never see new status updates or messages unless I manually check.
    07-11-2014 08:04 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    For Facebook, what's the refresh interval set at? Is it on Manual? Tap the Menu button for Facebook, then App Settings, and check the refresh interval there.
    07-11-2014 08:08 PM
  5. fandroid18's Avatar
    fandroid18
    There isn't an option for manual. It was hourly but I put it on never now which I guess is manual? It's facebook, tinder, the list goes on about not updating. Even when I open the apps I usually need to force close to reopen to see messages.
    07-11-2014 10:17 PM
  7. fandroid18's Avatar
    fandroid18
    Also even opening facebook messages it loads and loads and half the time I can't even see old messages.
    07-11-2014 10:21 PM
  8. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    What kind of download speeds do you get on the Speedtest app when connected to 4G only?
    07-12-2014 02:00 AM
  9. tomothy94's Avatar
    tomothy94
    Do you have Sync enabled? And Background Data for both Tinder and Facebook?
    B. Diddy likes this.
    07-12-2014 08:46 AM
  10. fandroid18's Avatar
    fandroid18
    59.5 download speed on 4g. Thanks for your helping.

    Tom, I think I have background data off for both. Sync I don't think can be enabled for tinder?
    07-12-2014 02:43 PM
  11. fandroid18's Avatar
    fandroid18
    I think turning on background data fixed the prob. Thank you a million. I turned it al off thinking it eats data heavily.
    B. Diddy likes this.
    07-12-2014 02:48 PM
  12. fandroid18's Avatar
    fandroid18
    Still slow to load but now I seem to be getting pop ups.
    07-12-2014 02:49 PM
  13. fandroid18's Avatar
    fandroid18
    Again not getting status updates. Ugh.
    07-14-2014 10:10 AM
  14. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Originally Posted by fandroid18
    Still slow to load but now I seem to be getting pop ups.
    Popups? You mean popup ads? Or notifications? If you're getting popup ads, then maybe there's some adware or malware that's interfering.
    07-14-2014 10:29 AM
  15. fandroid18's Avatar
    fandroid18
    Notifications I mean.
    07-14-2014 12:06 PM
  16. fandroid18's Avatar
    fandroid18
    It's not consistent. It updates me sometimes but not others.
    07-14-2014 12:06 PM
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