1. 3rdpig's Avatar
    This is actually my wife's S5 that's doing this. When an incoming call comes in the answer screen will appear for a second, then the lock screen pops up over top of it and you can't answer without unlocking first. This only started after the last OTA a week ago. Her S5 isn't rooted and nothing is disabled. I've tried removing the PIN and putting it back, going to a different lock method, changing the lock times and nothing is working.

    My S5 is not doing it, but mine is rooted and I haven't taken the OTA.

    Any suggestions?
    08-17-2014 11:05 PM
  2. fantom305's Avatar
    Do a battery pull and if that doesn't work, clear the partition cache and see if that helps... sometimes files get corrupted.
    08-18-2014 12:14 AM
  3. Michael Spillias's Avatar
    I have the same problem. How do you "clear the partition cache"?
    08-18-2014 11:14 AM
  4. AZgl1500's Avatar
    a guru will correct me if I'm wrong, but I think you hold Volume Down, Home Key, and Power Button all at the same time with the phone powered off.

    Follow the menus to clear the partition cache.
    08-18-2014 06:53 PM
  5. fantom305's Avatar
    08-18-2014 07:33 PM
  6. AZgl1500's Avatar
    The above is for a HTC phone,

    this is the one for the S5 phone we have.
    There is a considerable difference in the two methods.

    How-to: Samsung Galaxy S5: Clearing the Cache Partition and Rebooting in Safe Mode

    08-18-2014 08:16 PM

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