12-12-2016 01:51 PM
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  1. heatheranne1234's Avatar
    THANK YOU!
    12-08-2014 02:57 PM
  2. Kelly Kearns's Avatar
    All phones I have ever had, the stickers are white, no X or dots. They turn pink with water and will even do that in high humidity areas.
    12-09-2014 07:37 PM
  3. Kelly Kearns's Avatar
    Does anyone here know if that sticker can react to the moisture in you hands
    cause my phone was working perfect 3 days ago and the something with the software did something to my phone then is would stop working
    then it said it had it didn't have the official os
    now the battery does work I have never put my phone in water and i have a case the help even more to moisture out
    The sticker does nothing to affect your phone operation, it just is an indicator of water exposure.
    12-09-2014 07:38 PM
  4. Jonny K's Avatar
    Does anyone here know if that sticker can react to the moisture in you hands
    cause my phone was working perfect 3 days ago and the something with the software did something to my phone then is would stop working
    then it said it had it didn't have the official os
    now the battery does work I have never put my phone in water and i have a case the help even more to moisture out
    Did you try to root your phone?. It could be that you tripped knox. If not it could be malware or a virus.
    10-03-2015 03:39 PM
  5. Mrsmoon91915's Avatar
    My S5 arrived yesterday and both the battery and the phone itself have purple Xs on the water ingress sticker (images of both attached). That means that it is NOT "water damaged", correct? I read somewhere that it IS damaged if there are Xs, but somewhere else that the Xs mean it has NOT been touched by water, as the purple Xs 'bleed' out into the sticker and turn it red if water touches it.

    This is the second S5 BestBuy.com has sent me, both with purple Xs on the stickers. Just making sure it is all good before I let them off the hook.

    Thanks in advance for any assistance you are able to provide!Attachment 133135Attachment 133136
    Mine is verizon contract and mine came with the purple xs so did the other 2 that we have on contract
    04-15-2016 09:41 PM
  6. rokemsokem's Avatar
    I just received a new battery that I ordered directly from Verizon. It has Xs on it. The one I replaced (which was still good actually) was all white, as is the little white mark inside the phone itself. It's a Canadian Model.

    I'm curious why they do that, though.
    12-12-2016 01:51 PM
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