1. 10tamsin's Avatar
    Hi guys, after some help! For some unknown reason my camera, normal one, not a new app, won't save pictures or videos and, once taken, the gallery comes up with like a black box where the photo should be with a symbol in it ..... any ideas? Thank you!!

    Posted via the Android Central App
    Attached Thumbnails Camera not saving pictures/videos-screenshot_2014-09-05-21-24-45.jpg  
    09-05-2014 02:25 PM
  2. jonebk12's Avatar
    Are you saving them to an SD card? If so, the card may be corrupt. Does it do the same thing if you save pics/vids to the internal storage?
    09-05-2014 04:06 PM
  3. 10tamsin's Avatar
    Hiya. Yep does the same thing in both? Don't get it :-(

    Posted via the Android Central App
    09-06-2014 02:25 AM
  4. punk999's Avatar
    Go to

    Settings>App manager>All>Camera

    press 'clear data'

    see if that helps
    09-06-2014 02:29 AM
  5. 10tamsin's Avatar
    It won't even let me clear data! It's really annoying me!

    Posted via the Android Central App
    09-06-2014 10:49 AM
  6. Oanamiley's Avatar
    I had the same problem and it went away the moment i took out the sd card
    08-13-2015 03:12 PM
  7. Natalina85's Avatar
    I had the same problem and it went away the moment i took out the sd card
    Were you able to use the same car later, and did you need to do anything with it (such as wipe it or reformat)? I'm having the same issue and I'm just wondering if I should get a new one or if this one will still serve after I've popped it out and done what needs to be done. Thanks!
    05-14-2016 10:44 PM
  8. Trina B's Avatar
    Im having the same problem. My phone no longer saves my pics to the gallery. How can I fix it?
    01-04-2017 09:19 PM
  9. Mlhecky76's Avatar
    I just had this problem and was taking out the sd card and trying to clear things. Nothing worked. Turns out I must have accidentally tapped on something. Try this: Open the camera app. Tap settings top left. There was a symbol with an arrow on an SD card. I tapped on that and it became a symbol with an arrow on a phone. Problem solved. Lol Geez. Go figure.
    11-05-2017 03:45 PM

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