1. PsychDoc's Avatar
    After the update to 4.4.4 I started receiving prompts to utilize "visual voice mail." It said it was free. Well, guess what? It's free for only 30 days after which you begin to get billed $2.99/month for this service regardless of how many voicemails you get. What deceptive scummy thing to do to subscribers.

    A real serious turnoff.

    Needless to say I contacted Vz customer service and disenrolled in this ripoff.
    09-12-2014 02:45 PM
  2. IBMJunkman's Avatar
    I was under the impression the Basic version is free. The fee was for the enhanced version.
    09-12-2014 05:18 PM
  3. 3rdpig's Avatar
    The basic version is free, someone failed at reading comprehension.

    Posted via the Android Central App
    akutch34 and montanaxvi like this.
    09-12-2014 05:21 PM
  4. 1Coopgt's Avatar
    The basic version is free, someone failed at reading comprehension.

    Posted via the Android Central App
    +10000 Reading is fundamental .
    akutch34 and montanaxvi like this.
    09-12-2014 06:15 PM
  5. PsychDoc's Avatar
    OK, I finally figured it out. The vioce mail to speech feature is only with the Premium version of this. This is the 30 day come-on. If you want that they'll charge you $2.99/month after that initial 30 days. The "basic" version is, in fact, free but it does not convert v-mails to text. What it does do is allow you to directly access the audio of your v-mail directly from your phone's screen without having to call in to your voice mail and enter your PIN. Still a pretty cool feature and one that I want on my phone.

    And, as I said, this is free forever so my apologies to Vz for my earlier statement. It would be nice, however, if the Vz customer service reps knew about this and could explain it to you in a coherent fashion (they can't....it took three calls to Vz before I was able to figure this out).
    Marilyn2You likes this.
    09-13-2014 09:29 AM

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