acore problem fixed now I have other issues

Penthor

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Galaxy s5 active v4.4.2. Deleted contact storage data to fix the "android.process.acore has stopped" problem, now I don't have access to ringtones, alarm sounds, and when I take pics they don't appear in my Gallery. There may also be other problems I have not found yet. I'm new to smart phones but have built and configured several computers. Do I need yo do a factory reset? And if so what will I lose? TIA

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Golfdriver97

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Galaxy s5 active v4.4.2. Deleted contact storage data to fix the "android.process.acore has stopped" problem, now I don't have access to ringtones, alarm sounds, and when I take pics they don't appear in my Gallery. There may also be other problems I have not found yet. I'm new to smart phones but have built and configured several computers. Do I need yo do a factory reset? And if so what will I lose? TIA

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I would reboot into recovery and clear the system cache. Probably a conflict error giving you grief.
 

Penthor

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Golf, thx, I cleared the cache, but still have all the same problems. Will I lose the preinstalled apps with a factory reset?

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Golfdriver97

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Golf, thx, I cleared the cache, but still have all the same problems. Will I lose the preinstalled apps with a factory reset?

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No, only the ones you installed. I always operate under the assumption that a reset can wipe everything, so back up anything important.

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Penthor

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I'm going to try to remap my ringtones and images before resorting to a reset. I found my pics but the ringtones are still missing. If I can find the ringtones and remap everything I won't need to reset.

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Golfdriver97

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Golf, I couldn't remap so I reset and all is back to normal. Thx

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Glad it got fixed. Thanks for posting the follow up, it might help others in the future. See you around the forums.

Sent from an AOSP M8