1. IMANUT46's Avatar
    I have Verizon cloud that was installed on my phone when it was delivered. I now need to restore some files. How do I do that as I've tried to get the program to do it but I couldn't find a way through the program. Help.

    Posted via the Android Central App
    11-05-2014 07:31 PM
  2. B. Diddy's Avatar
    See if this support page helps: https://forums.androidcentral.com/e?...token=DjHzVB5n
    11-06-2014 02:57 AM
  3. AZgl1500's Avatar
    Have you registered yourself on the "The Cloud"?

    If you have not, then there won't be anything there to recover from.

    Once you get into Cloud, check the settings to be sure what you want is actually being backed up.

    IMO, pictures and videos "in the Cloud" is not where they should be, that is expensive..... unless you make double darn sure you make it "backup via WiFi only".

    I only keep my Contacts and Messages and documents in the Cloud.

    Pictures and videos are transferred to my local PC
    11-06-2014 06:28 AM
  4. IMANUT46's Avatar
    Can't open the link. The error message is <Can't open the link >. What is the next step? BTW, thanks for the help.

    Posted via the Android Central App
    11-06-2014 07:24 AM
  5. B. Diddy's Avatar
    The forum does that sometimes with links, and I'm not sure why. Go here, select your phone, then select the simulator for Verizon Cloud. verizonwireless.com/support/simulators/

    Posted via Android Central App.
    Please excuse any typos or autocorrect derps.
    11-06-2014 10:32 AM
  6. NJMagic's Avatar
    Not sure exactly what you're looking for. If your old device was backedup to the vz cloud, then all you have to do is do a Content Restore located under the Tools item on the menu.

    If your old device wasn't backed up, you can try using the content transfer under the Tools item on the menu. Both your old and new devices need to have cloud installed and be on the same wifi network.
    12-01-2014 03:33 PM

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