08-10-2018 03:29 PM
56 123
  1. amauriced's Avatar
    I was hit with an automatic reboot that deleted all the Google Play apps on my Verizon Samsung Galaxy S5. This update appears to have engaged a factory reset, as I also lost my homescreen, lock screen password, game progress and much more. I also lost access to my home wifi with Optimum, getting "Incorrect password" or "Authentication error occurred" messages. I changed my password for Optimum no avail. Optimum Support directed me to the network map, which indicated there is a separate password for the router. Using that, I was able to restore wifi access. Now I can start figuring out all the new stuff. I hope this helps others.
    08-04-2016 12:23 PM
  2. Robincentral's Avatar
    Since doing an update of the "Quick connect" app, my S5 now connects automatically to my Wi-Fi
    12-16-2016 06:35 PM
  3. Ranchman's Avatar
    Mon., July 3, 2017. Same problem with my S5 Note constantly disconnecting from wi-fi since July 1st. I don't have McAfee, Jawbone, or any new apps. Turned off SMART Switch and everything in "Advanced" window. So many having the same problem, what's going on & how can I fix it? Driving me CRAZY!!!
    07-03-2017 12:51 PM
  4. papafive's Avatar
    My fix:
    Settings > Applications > Application Manager > "Security & Privacy" app > Storage > Manage Storage > Reset Security & Privacy? ; press OK
    09-04-2017 04:10 PM
  5. livingos's Avatar
    I has this problem after the last update. Seems the Peel smart remote app which I had disabled was the culprit. It still updated but it is now possible to uninstal it. the wifi connection is now stable.
    I hope this helps someone, I was going crazy.
    11-24-2017 03:19 AM
  6. SomeGuyNamedFred's Avatar
    1. Go to the "Security and Privacy" APP (its a Verizon app)

    2. Tap three dots on top right

    3. Tap Settings>Wi-Fi security>Manage Wi-Fi networks

    4. Make sure your home wifi isn't blocked

    Ive had this issue for months and this fixed it.
    08-10-2018 03:29 PM
56 123

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