1. mygalaxysux's Avatar
    I've had the Samsung Galaxy S5 for about 3 months now and I haven't had any problems charging it with the original charger or other ones until recently. When plug it in and try to charge it, I get an error message that says "the power adapter you connected is not compatible with this device" and wants me to use the original adapter. However, even if I use the original one this error message pops up and my phone refuses to charge properly. I have tried using other USBs and other outlets in my house, and tried plugging it into my laptop and charging it that way, but none of those methods work. I have also tried cleaning the charging ports in my phone and that doesn't help. Has anyone else experienced this problem? Thanks!
    11-27-2014 10:25 PM
  2. TENYKS's Avatar
    I've had the Samsung Galaxy S5 for about 3 months now and I haven't had any problems charging it with the original charger or other ones until recently. When plug it in and try to charge it, I get an error message that says "the power adapter you connected is not compatible with this device" and wants me to use the original adapter. However, even if I use the original one this error message pops up and my phone refuses to charge properly. I have tried using other USBs and other outlets in my house, and tried plugging it into my laptop and charging it that way, but none of those methods work. I have also tried cleaning the charging ports in my phone and that doesn't help. Has anyone else experienced this problem? Thanks!
    stop by a store that has the phone and see if your phone will charge there. (Verizon, AT&T, BestBuy, etc)
    11-27-2014 10:29 PM
  3. AZgl1500's Avatar
    Worst case, install a Qi wireless charger and be done with that problem forever.

    lots of them out there, from cheap to expensive.

    I bought the cheapest one I could find and it included the charging pad

    * Qi Standard Wireless Charger kit 'mine' for $18.99 and includes the Charger Pad
    11-28-2014 06:55 AM
  4. Mojave's Avatar
    My Blackberry used to do that. Try rebooting your phone. You might also want to take the battery out for a few minutes and then put it back in. See if your phone will now charge with the original charger.

    Posted via Android Central App
    11-28-2014 09:57 AM
  5. HBB440's Avatar
    mine has started that as well. i use both types of charges - hard wired (std genuine) and wireless. same message for both....
    it is time to give it a sea burial....?
    05-18-2015 11:21 PM
  6. Steve Colston's Avatar
    I've had the Samsung Galaxy S5 for about 3 months now and I haven't had any problems charging it with the original charger or other ones until recently. When plug it in and try to charge it, I get an error message that says "the power adapter you connected is not compatible with this device" and wants me to use the original adapter. However, even if I use the original one this error message pops up and my phone refuses to charge properly. I have tried using other USBs and other outlets in my house, and tried plugging it into my laptop and charging it that way, but none of those methods work. I have also tried cleaning the charging ports in my phone and that doesn't help. Has anyone else experienced this problem? Thanks!
    I just experienced the exact problem with my s5 I've had for almost a year now... I took it to Verizon store and nothing they plugged in it worked. We then tried the folding cover that snaps on the back with the original back removed. This sits on the pad that charges the phone. This worked showing it it's a USB port issue. So not a software one.... anyway at least it charges now do not use wireless ones because it is a USB port issue ...the charger I used snaps to the back of phone
    Not Potus likes this.
    08-01-2015 10:17 PM
  7. Jasonpelavin's Avatar
    I've had the Samsung Galaxy S5 for about 3 months now and I haven't had any problems charging it with the original charger or other ones until recently. When plug it in and try to charge it, I get an error message that says "the power adapter you connected is not compatible with this device" and wants me to use the original adapter. However, even if I use the original one this error message pops up and my phone refuses to charge properly. I have tried using other USBs and other outlets in my house, and tried plugging it into my laptop and charging it that way, but none of those methods work. I have also tried cleaning the charging ports in my phone and that doesn't help. Has anyone else experienced this problem? Thanks!
    I have had this problem off and on since I got my s5 for a while now.

    Solution: remove the back cover, remove the battery and wait until it cools down completely and/or 5 min or so... reinstall the battery and back cover and plug in the charger. I've had better results with the phone off until at least half way charged. The fast charger seems to be less reliable than the regular mini usb charger.

    Problem: I think either the phone is getting too hot or the battery is slightly unseated. I've noticed that this happens when I'm heavily using the phone in my pocket for long periods of time , ie. Pandora running all day..etc. My phone has a rubber case but not a hard case. It's possible that the phone gets too hot, or crap gets in the usb port but blowing out the port never worked for me.

    Good luck
    06-01-2016 04:56 AM
  8. Not Potus's Avatar
    Removing the add-on shock cover from the back of the phone remedied the issue on my Galaxy S7.
    09-25-2016 11:00 PM

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