1. Isaac Nodes's Avatar
    I was in the pool and took my phone into the water (supposedly water resistant) and it shut off. I took it out to find that water had gotten in due to a broken latch in the back. Now my phone won't exit Safe Mode even after restarting and the screen goes haywire at the most random times. I can send and receive texts, but whenever I try to make or answer a call, the phone restarts. I just bought the phone and I'm hoping to not spend too much money fixing it. Will I be able to fix it or do I need to take it in?
    12-30-2014 06:32 AM
  2. Rukbat's Avatar
    By this point, you probably need to replace the phone. A pool is probably chlorinated, meaning a very weak concentration of hydrochloric acid. The phone dried, concentrating the acid to the point that there's a lot of damage to the components, and it's going to get worse. The phone will probably need all the internal components (including the screen) replaced - which will cost more than a new phone. (Water resistant phones aren't covered by the warranty for water damage, even if the damage was due to a defect in the phone. You could probably sue and eventually get the phone replaced for free, but the suit would cost you more than buying a new phone.)

    See Wet Phone so you'll know not only what to do to the next time a phone gets wet, but how to keep any phone, water-resistant or not, from getting wet in the first place.
    Isaac Nodes likes this.
    12-30-2014 07:01 AM
  3. Isaac Nodes's Avatar
    I appreciate the help. Is there no way to salvage it? I just spent the full no-contract price for the phone and I'm not itching to get another.
    12-30-2014 07:30 AM
  4. bigslam123's Avatar
    12-30-2014 11:18 AM
  5. dogpound1's Avatar
    what ever happened? same thing happened to me. just got this phone from an insurance claim a week ago and now this. were you able to get another? or fix it?
    10-18-2015 06:27 PM
  6. Likorisa's Avatar
    For anyone else who might have troubl with this, you can follow the video guide and other tips in this tutorial.
    04-08-2016 01:24 PM

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