Why isn't my volume control picture taking working correctly with Verizon Samsung S5?

Dan Vietze

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Jan 6, 2015
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Volume Control picture taking not working correctly with Verizon Samsung S5

My wife has a Samsung Galaxy S5 phone from Verizon. She just got a selfie pole as a gift that uses a 3.5mm plug into the earphone port to supposedly snap a picture. However, when you push the button with hers, it will only zoom the camera and not take a picture. We went into settings and set the volume control to take the picture, but the pole still causes a zoom to occur. Then we tried it with my phone, same result. The odd part is, it works correctly with Samsung S5 from At&t that 2 other friends have. Any ideas why they are different and if the issue is a setting somewhere else?
 

Rukbat

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Feb 12, 2012
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Re: Volume Control picture taking not working correctly with Verizon Samsung S5

Try a different camera app. It's the app that reads the earphone jack and snaps the shutter.
 

Dan Vietze

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Jan 6, 2015
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Re: Volume Control picture taking not working correctly with Verizon Samsung S5

Tried two different apps, neither allowed attachment to work. Any other thoughts Rukbat?