[tex0322]

I have searched the forum and cannot find the solution to my problem so I apologize if this has been answered before.

I just got a Samsung Galaxy S5 and cannot get the hotspot to work. I had a Moto X prior to this and the hotspot (on the same plan) worked perfectly.

When I open the mobile hotspot (or i also downloaded another program called MiFi and it did the same thing) it crashes and says "Unfortunately, Settings has stopped".

I went through the turn it off, hold down Vol up, home, power, and cleared the cache and that didn't work.

Any other ideas before I return this thing?

[B. Diddy]

Have you tried it in Safe Mode? If it works in Safe Mode, then some 3rd party app might be interfering. https://support.t-mobile.com/docs/DOC-10696

[tex0322]

Have you tried it in Safe Mode? If it works in Safe Mode, then some 3rd party app might be interfering. https://support.t-mobile.com/docs/DOC-10696

I just ran through safe mode and it didn't work there either.

[B. Diddy]

Settings still crashes in Safe Mode? There might be something wrong with the system, then. You may want to do a factory reset, or reflash the stock ROM: http://forums.androidcentral.com/amb...-via-odin.html

[tex0322]

Settings still crashes in Safe Mode? There might be something wrong with the system, then. You may want to do a factory reset, or reflash the stock ROM: http://forums.androidcentral.com/amb...-via-odin.html

I tried the factory reset as well. I walked through with AT&T tech support for what that's worth. They think there is something wrong with the phone. I may just see what the seller wants to do. I've been searching for solutions for hours and there doesn't seem to be one. Thank you very much for your help.