1. tex0322's Avatar
    I have searched the forum and cannot find the solution to my problem so I apologize if this has been answered before.

    I just got a Samsung Galaxy S5 and cannot get the hotspot to work. I had a Moto X prior to this and the hotspot (on the same plan) worked perfectly.

    When I open the mobile hotspot (or i also downloaded another program called MiFi and it did the same thing) it crashes and says "Unfortunately, Settings has stopped".

    I went through the turn it off, hold down Vol up, home, power, and cleared the cache and that didn't work.

    Any other ideas before I return this thing?
    01-23-2015 12:54 AM
  2. B. Diddy's Avatar
    Have you tried it in Safe Mode? If it works in Safe Mode, then some 3rd party app might be interfering. https://support.t-mobile.com/docs/DOC-10696
    01-23-2015 02:35 AM
  3. tex0322's Avatar
    Have you tried it in Safe Mode? If it works in Safe Mode, then some 3rd party app might be interfering. https://support.t-mobile.com/docs/DOC-10696
    I just ran through safe mode and it didn't work there either.
    01-23-2015 10:07 AM
  4. B. Diddy's Avatar
    Settings still crashes in Safe Mode? There might be something wrong with the system, then. You may want to do a factory reset, or reflash the stock ROM: http://forums.androidcentral.com/amb...-via-odin.html
    01-23-2015 10:39 AM
  5. tex0322's Avatar
    Settings still crashes in Safe Mode? There might be something wrong with the system, then. You may want to do a factory reset, or reflash the stock ROM: http://forums.androidcentral.com/amb...-via-odin.html
    I tried the factory reset as well. I walked through with AT&T tech support for what that's worth. They think there is something wrong with the phone. I may just see what the seller wants to do. I've been searching for solutions for hours and there doesn't seem to be one. Thank you very much for your help.
    B. Diddy likes this.
    01-23-2015 11:08 AM

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