1. mikelav1986's Avatar
    I have just upgraded from an iPhone to an s5. I have the smart switch app and on pC and I am trying to get my iTunes moved over. I start the pc program and I get issues straight away. Although the s5 is on map mode it comes up with this:

    'The currently selected connection mode is not supported by Samsung smart switch. Change connection mode to media device(mtp) before connecting'

    I've tried many different things. I just want my music.
    01-24-2015 12:20 PM
  2. Ferd Berful's Avatar
    I have the same issue. No luck so far finding a fix.
    07-01-2016 06:31 PM
  3. Jack_N's Avatar
    I had the same problem but found a fix. On your android, once you connect, open the notification panel, drag the status bar downwards (see p. 28 at: http://downloadcenter.samsung.com/co...1.0_140926.pdf

    Select the USB message and then select file transfer.
    07-02-2016 03:10 PM

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