12-12-2015 09:50 AM
39 12
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  1. rachelwells3040's Avatar
    My phone keeps coming up with 'unfortunately, samsung galaxy has stopped. ' doesn't matter what apps are open or what I'm doing on the phone. I've stopped all running apps but don't know what else to try.
    MentalCabbage likes this.
    01-26-2015 02:44 PM
  2. Haalcyon's Avatar
    You could try doing a factory reset. I'm pretty confident that would resolve the issue.
    01-26-2015 02:46 PM
  3. Mojave's Avatar
    Have you pulled the battery?

    Posted via Android Central App
    01-26-2015 04:21 PM
  4. Claire Parker's Avatar
    I have exactly the same issue and it only started happening over the last couple of days.

    Has anyone got any ideas other than a factory reset?
    rainfallis likes this.
    01-27-2015 04:49 AM
  5. Helen Matthews Daley's Avatar
    I have the same problem only for past day
    01-27-2015 10:50 AM
  6. jaredsky's Avatar
    Yea I did pull the battery
    01-27-2015 11:57 AM
  7. robsawalker's Avatar
    Yes I am getting this today too

    Posted via the Android Central App
    01-27-2015 02:00 PM
  8. Haalcyon's Avatar
    Have all of you recently received any updates?
    01-27-2015 02:03 PM
  9. KillerKlown's Avatar
    I've started getting this too. Started yesterday. It's not an app that's stopped. Apparently, just samsung galaxy has stopped...........Haven't noticed an update, but doesn't mean it hasn't.........
    01-27-2015 02:18 PM
  10. Haalcyon's Avatar
    If I were you I would contact Samsung support. I'm sure they're aware of the issue.
    01-27-2015 02:48 PM
  11. nk2501's Avatar
    Has happened to me also, I think it began after I installed the latest security policy update that i received through push notification?
    01-27-2015 04:12 PM
  12. KillerKlown's Avatar
    There's a new software update to download. Even if you have it for auto downloads of updates, it probably hasn't. You'll have to goto settings, about device, them check for updates. Should fix the issue......We will see....................
    01-27-2015 05:09 PM
  13. Twinsunian's Avatar
    An update isn't available in the UK for my S5?

    Done the above steps to check for update and nothing....

    I am regularly getting this message and it is rather annoying!!
    01-28-2015 06:00 AM
  14. AZgl1500's Avatar
    Save your data, and then do a Factory Reset.

    something has corrupted the OS files in the phone.
    01-28-2015 06:30 AM
  15. Haalcyon's Avatar
    Try this:

    "- Go to settings, application manager
    - Swipe left to go to all the apps
    - scroll down to 'Samsung Galaxy'
    - clear cache, then data
    - reset the phone (hold button on right, then choose reset)"
    01-28-2015 06:49 AM
  16. Greg C's Avatar
    My phone keeps coming up with 'unfortunately, samsung galaxy has stopped. ' doesn't matter what apps are open or what I'm doing on the phone. I've stopped all running apps but don't know what else to try.
    Have you tried a battery pull? Remove the battery for a minute, reinsert it and turn it on. I would do that before a factory reset. If you do decide to do a factory reset make sure you back up any music, pics and such to Google Drive or any other app you use for back up.
    01-28-2015 07:19 AM
  17. BigReg90's Avatar
    Twinsunian - There is an update available in the UK. It's Android 5.0 Lollipop. Downloading as I type this.
    01-28-2015 10:30 AM
  18. Haalcyon's Avatar
    Twinsunian - There is an update available in the UK. It's Android 5.0 Lollipop. Downloading as I type this.
    Good luck. ...hope it doesn't bork your phone.
    01-28-2015 11:13 AM
  19. Linda Leong's Avatar
    Taking the battery out has worked for me, hopefully will continue. Keeping fingers crossed though.
    01-29-2015 07:43 AM
  20. kaicho's Avatar
    I had to reflash to get rid of it. The notification pops up if I start an app and none of my apps worked .

    Old Rocker using Tapatalk!
    01-29-2015 11:48 AM
  21. davybhoy's Avatar
    Has been happening to me for the last few days too. I can't see why a factory reset should be necessary when it seems to have happened to so many people all of a sudden. Surely Samsung should be aware of it?

    It's weird how it doesn't actually cause any problems. I get the error, press OK and that's it...
    01-29-2015 12:59 PM
  22. kaicho's Avatar
    First find out if a third party app is responsible. Start up the S5 on "safe mode" and see if it the conflict error still pops up. If so, then you might have to reflash the phone.

    Otherwise, if the error pops up in normal mode then you can start isolating each non-native apps one by one until you find the conflict.
    01-29-2015 02:01 PM
  23. mister_erik85's Avatar
    rachelwells3040 hi. I just, Settings-About Device-Updates. "Latest device updates has been installed" -then just restart (hold Power button, Restart.) worked for me.
    02-01-2015 08:09 AM
  24. Tony Nic's Avatar
    I've been experiencing this problem for a week or so. Contacted Samsung UK support, they advised me to install the latest version of Kies (ver. 3) on my PC and use it to upgrade my S5 to Lollipop. After about 30 minutes I'm done and the problem seems to have gone. Hope this helps!
    MentalCabbage likes this.
    02-05-2015 11:06 AM
  25. Gary Scott Wishart's Avatar
    Yeah I have been getting this since lollipop. Now theres has been another update..downloading as i speak. Hopefully its a fix.
    03-16-2015 05:37 AM
39 12

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