1. Djanvk's Avatar
    So I just got the Lollipop update this morning and I setup a pattern lock instead of my fingerprint, was working just fine. I was doing some things around the house with using Google Music All Access to listen to music, went to switch music and I cannot get into my phone, doesn't even register that I'm trying to put in a pattern.

    This is not good, can't even get in my phone to call anyone. Nothing is recognizing my touch.
    02-05-2015 01:53 PM
  2. Djanvk's Avatar
    I talked to customer service and they said I am getting another phone in the mail tomorrow because they have no clue what happened.
    02-05-2015 05:03 PM
  3. Umass021's Avatar
    Still strange that happened.
    02-05-2015 05:05 PM

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