i had that same problem!
after an hour it said it was done downloading. i went to unzip the file and it said that the file was empty. i tried using a program specifically for unzipping and it said that it is either the wrong format or it is a corrupted file
i hate the new lollipop update it made everything slower! i cant even send a text without it getting hot. its simply ridiculous.
Hello and welcome to Android Central
bigwillchill!
Thank you for your post.
There are currently
41 different models of the Samsung Galaxy S5 and over
3,000 different stock Samsung firmware versions, worldwide, covering
6 different Android platforms,
Android 4.4.2,
Android 4.4.4,
Android 5.0,
Android 5.0.1, Android 5.0.2 and
Android 5.1.1. Not all issues will affect all models or firmware releases and your answers to the following questions will help in the forum's answers to your specific query.
#1. Could you post your Model number and Android version...
To locate these, go to...
Settings > More > About device > Model number and Android version
This will give you the model of Samsung Galaxy S5 that you have and which Android version you are on.
#2. Your current Firmware, (not just Baseband), version .
To locate your current firmware version, go to the stock, Samsung, dial pad and type in...
*#1234#
This will give you your, "
Version", details in full, usually 3 lines of information,
AP: CP: CSC:, which may all be relevant.
*** If code
*#1234# has been disabled on your firmware, you can download and install, free from the Play Store,
Phone INFO ?Samsung? and it will give you, under
Firmware Info...
PDA, Baseband, CSC, versions.
#3. Also helpful would be your carrier, (service provider), location, (UK, India, Russia, USA, etc: ).
Thanks. The above helps us to help you and hopefully someone will be able to reply to you shortly.
For more information, see,
41 Galaxy S5 models - Dummies Guide