Hi,
I am thinking of getting a Samsung Galaxy S5, but first need to check that it supports Call Transfer as I need this option for work purposes.
Here's the scenario:
- I get a call through from our business number which redirects to me
- I talk to the caller and they say they're looking for Bob
- I say I'll see if Bob is available and will transfer you over to him
- I follow the steps in these instructions mentioned below to put the caller on hold, call Bob and add him to the conference
- However I now want to drop off the call and let the original caller and Bob continue. On the Samsung Galaxy S4 and Note 2/3/4 there is an option at this point to "Transfer", but I don't know if that option exists on the S5.
Does anybody know if the S5 has the "Transfer" option during a conference call?
Note: I can't include a url in this forum, so find the instructions I referred to by googling for:
videotron "Making a Conference Call — Samsung Galaxy S5"
Thanks,
John
02-13-2015 07:21 AM