1. AC Question's Avatar
    I have recently purchased my first android phone for my husband (Samsung Galaxy S 5 active) - always had iphones before. I am trying to buy a game for him (monopoly) but I cannot get Google play to accept my credit card. I have tried two different cards but when I get to the save point, it tell me there has been an unexpected error and to try again. I have tried this several times over several days, but I keep getting the same message. The information I am entering has been matched to the invoice, so it is correct. Any thoughts?
    03-19-2015 02:01 PM
  2. Rukbat's Avatar
    They don't have an account that handles that card? There's a glitch in the system?

    There's a Google group on Google Groups. Maybe someone there actually works at Google and will catch a question you post and give you an answer. All I can do is guess.
    03-21-2015 08:19 PM
  3. B. Diddy's Avatar
    Go to this page and click on Contact Us at the upper right. Then request a chat or a phone call. https://support.google.com/googlepla...#topic=3364260
    03-21-2015 10:16 PM

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