1. AC Question's Avatar
    After new update, my phone doesn't seem to have a mobile network. I tried calling at&t we did some troubleshooting, they recommended a back up and restore to undo any updates but that didn't work. I have a galaxy s5... I can't go on the Internet or social media unless on WiFi. If I receive picture messages it won't let me download them/view them even on wifi.... help me please!
    03-29-2015 07:47 AM
  2. itguyjax8430's Avatar
    After new update, my phone doesn't seem to have a mobile network. I tried calling at&t we did some troubleshooting, they recommended a back up and restore to undo any updates but that didn't work. I have a galaxy s5... I can't go on the Internet or social media unless on WiFi. If I receive picture messages it won't let me download them/view them even on wifi.... help me please!
    Was it the Lollipop update?

    Current devices - T-Mobile Galaxy Note 4, Surface Pro 3 Core I5, and Nexus 9

    Past Devices - Phones: Nexus 6, Nexus 5, Galaxy Nexus, Nexus S, Galaxy Note 3, Galaxy Note 2, Galaxy S5, Galaxy S4, Galaxy S3, Galaxy S2, HTC Incredible, HTC EVO 4G, HTC EVO, HTC Hero, Motorola Photon.

    Tablets: Nexus 7 (2013), Nexus 7 (2012), Lenovo Yoga Tablet 2 Windows 8.1, Dell Venue 8, Galaxy Tab Pro, Galaxy Note 10.1 2014 Edition, Galaxy Note 10.1, Galaxy Note 8, Kindle Fire HD 8.4, Kindle Fire HD 7, Kindle Fire, iPad 2, iPad 1, Nook HD, Nook.
    03-29-2015 08:50 AM

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