1. AC Question's Avatar
    Anytime I switch on the phone this is what it shows: this device is locked because of an abnormal factory reset. sign in to the samsung account that you have already signed in to on this device to confirm that it belongs to you.
    03-29-2015 10:37 AM
  2. belodion's Avatar
    What reason do you have to believe that whoever sold it to you was the legitimate owner?

    Posted via the Android Central App
    03-29-2015 10:41 AM
  3. Raptor007's Avatar
    That would be the #1 question, I mean off the street likely means stolen. Run the IMIE to see if its stolen. Database of stolen, lost and found GSM/UMTS mobile phones - IMEI Detective
    belodion likes this.
    03-29-2015 10:43 AM
  4. dpham00's Avatar
    Unfortunately if bought from the street, it is probably a stolen device. Assuming that you are sure it isn't, you can bring it into the a corporate carrier store and they should be able to help you.

    Sent from my Verizon Samsung Galaxy Note 4
    03-29-2015 10:47 AM
  5. Golfdriver97's Avatar
    I am not inclined to believe the seller was the legitimate owner of the device either. As for what to do with it, I am not sure. I would return it to whoever you bought it from to get your money back.
    dpham00 likes this.
    03-29-2015 10:47 AM
  6. dpham00's Avatar
    If you forgot your Samsung password, you can get Samsung to reset it here :


    Sent from my Verizon Samsung Galaxy Note 4
    03-29-2015 10:59 AM

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