09-26-2015 01:23 AM
31 12
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  1. AC Question's Avatar
    i bought S5 for tmobile from ebay and after 7 month i got blocked by Rent a Center
    front screen is locked and says locked by Rent a center
    can not use it or bypass anymore..

    anyone has similar problem or work around
    04-01-2015 12:56 PM
  2. dpham00's Avatar
    This is one of the reasons why I don't buy from eBay. The seller might have stopped payment to rent a center who locked the phone. But anyway, try to contact the seller to get the issue resolved.

    Sent from my Verizon Samsung Galaxy Note 4
    04-01-2015 03:36 PM
  3. xceeder's Avatar
    i bought S5 for tmobile from ebay and after 7 month i got blocked by Rent a Center
    front screen is locked and says locked by Rent a center
    can not use it or bypass anymore..

    anyone has similar problem or work around
    Have a look on XDA devs site and see if there's a way of unlocking it using adb commands...

    Sent from my Nexus 7
    04-01-2015 03:42 PM
  4. boyo1's Avatar
    same thing happened to me today and i bought my phone on ebay around 6 months ago, this is why i was always afraid of buying phones on ebay if you found a way to fix it please let me know ive been trying to reboot it but it still doesnt work
    04-08-2015 09:57 PM
  5. John Johnson16's Avatar
    rent a center locked my S5 today. I'm trying to figure a way around this myself. I bought my phone from a used phone dealer
    04-08-2015 11:05 PM
  6. colyn1353's Avatar
    This is why I always say but many don't listen NEVER buy a phone from eBay or any used phone sellers. If you are going to buy used get one off craigslist but only if the seller agrees to meet at the carriers outlet so it can be verified by them to be clean..
    04-08-2015 11:15 PM
  7. brandonbowers1's Avatar
    Phone is locked because it's reported stolen. It's a program developed by Samsung hard wired into the phones. You bought a stolen phone and the imei is blacklisted. Return it to rent a center and they will pay you for it.
    04-08-2015 11:39 PM
  8. boyo1's Avatar
    will they really pay for it? because im afraid to go and they just say they cant do anything and ill have to end up paying for it again
    04-09-2015 07:43 PM
  9. fdghd's Avatar
    I had the same thing happen to me yesterday. Anyone know how to get around it?
    04-09-2015 09:22 PM
  10. colyn1353's Avatar
    Everybody who has asked how to get around the locked device.... Instead of coming here asking how to fix your issue you should have contacted the seller and eBay.. These phones are stolen which is why they have locked them.. Let eBay know this seller sold you a stolen phone..

    eBay can get you your money back....
    tylerjp likes this.
    04-09-2015 11:59 PM
  11. troshs's Avatar
    Pro Tip: anytime you buy a phone from eBay, Craigslist, etc. Always ask the seller for the ESN number BEFORE YOU Buy and verify it with the carrier. The carrier can then tell you if it's been locked out, reported stolen, etc. If the seller won't or can't give you the ESN, it's simple: don't buy. You'd be taking a risk at your expense. Also, like a poster above me said, if it's a local sale, have them met you at a carrier store and let the rep check it before you buy it. Once again, if they aren't willing to do any of these things, they're not legit.

    Posted via the Android Central App
    colyn1353 likes this.
    04-10-2015 08:55 AM
  12. can3gxw's Avatar
    Checking the ESN or IMEI with the carrier won't help one bit if the phone is currently being paid for. If the seller is currently in good standing, the IMEI will come out clean, you take the phone, 6 months later the seller's account is in collections, and they blacklist the phone.

    The same thing is starting to ramp up here in Canada - people getting phones on bogus accounts, selling them, and then the buyers are stuck with a $700 paperweight.

    Contact eBay immediately and advise them. It might be too late to open a dispute, but if you never ask you will never know.
    troshs likes this.
    04-10-2015 09:11 AM
  13. colyn1353's Avatar
    Checking the ESN or IMEI with the carrier won't help one bit if the phone is currently being paid for. If the seller is currently in good standing, the IMEI will come out clean, you take the phone, 6 months later the seller's account is in collections, and they blacklist the phone.
    If you contact the carrier directly they will let you know whether the account is still active and let you know if it is transferable..
    troshs likes this.
    04-10-2015 01:04 PM
  14. renagade69's Avatar
    File a police report and submit it to ebay. Its illegal to have in your possession a stolen phone.It does not matter if you have a receipt from ebay. Rent-A-Center can prosecute you and your easy to find with the phone on.
    troshs likes this.
    04-10-2015 04:58 PM
  15. gorgeouszacha's Avatar
    Take it baCk to A Rent A Center store near you and they will try to help u resolve the problem
    04-14-2015 03:12 PM
  16. Mal Lignant Tumor's Avatar
    If you take it to a RAC, seeing as how the phone belongs to them, do not expect them to return it to you. Also, because the phone was probably stolen from a RAC customer in the first place, stand by for the arrival of a police unit.

    Contact eBay now!
    04-14-2015 05:13 PM
  17. Mitch Austin's Avatar
    i bought S5 for tmobile from ebay and after 7 month i got blocked by Rent a Center
    front screen is locked and says locked by Rent a center
    can not use it or bypass anymore..

    anyone has similar problem or work around
    I have a phone from rent a center and I got an update last week and what that update was. Was from rent a center if u don't pay your weekly or monthly payment they will shut your phone done to were u can't do nothing with it at all that's what the guy from the rent a center I got my phone from
    04-23-2015 08:24 PM
  18. James Brewer6's Avatar
    Don't worry you can unlock it and use it again. you have to install a custom OS system. Buddy bought one from someone that was the same way. I had it unlocked in about 2 hours......
    04-24-2015 04:23 PM
  19. Robert Smith31's Avatar
    I work for rent-a-center 19 years now and it is not worth the aggravation. If you have a phone that is locked by the program not only is it probably a stolen phone ( which will catch up with you at some point) but the program that will shut the phone off also puts your phone's status to "custom" which will louse up your chances for updates, etc. Evidently the program wasn't thought through. I have had customers come and wonder why their phone can't update...Only Straight Talk phones suck more than that.

    If you get a phone like this your best bet is to notify law enforcement that you have been sold a stolen phone and hope that RAC will offer something for the phone. It's not guaranteed they'll pay for the phone, it's theirs anyway. It may or may not be worth paying for it. I wouldn't offer anything for a phone that was already mine, would you?
    04-28-2015 10:10 PM
  20. Trey Rawls's Avatar
    Does it work for galaxy note 3 and can you tell me exactly how to do it. Cause I cant get in the phone at all
    05-05-2015 02:33 PM
  21. Trey Rawls's Avatar
    Can you do the with a galaxy note 3? If so, can you tell me exactly how to??
    05-05-2015 04:29 PM
  22. Lenei Cady's Avatar
    where do I get this custom OS and is it safe for the phone. I paid $300 for the phone can't afford to waste my money.
    05-26-2015 02:35 PM
  23. Lenei Cady's Avatar
    Can I download this custom OS from the internet and if so which one do I download?
    05-26-2015 02:40 PM
  24. Rukbat's Avatar
    If the phone is locked, you already wasted your money. You have a stolen phone that no carrier will allow on its towers. (You're also guilty of receiving stolen property.) The "lock" is an entry in the cellphone industry's "locked phones" database, so the only way to "get around it" is to break more laws.

    Get the seller and threaten legal action if you don't get a refund - at least. (I'd just turn the matter over to your county or city or district attorney - whoever prosecutes crimes, as an injured innocent party - and let them put the seller behind bars for a few years. Then I'd sue the seller for a refund plus money for my time and effort - and if I had to hire an attorney to collect, I'd hire the most expensive one I could find and add his fee to the suit. The more it hurts to steal a phone, the fewer people will steal phones. Right now, it doesn't hurt - it pays. The seller has your $300 and no pain.)
    05-26-2015 04:35 PM
  25. Rukbat's Avatar
    Don't worry you can unlock it and use it again. you have to install a custom OS system. Buddy bought one from someone that was the same way. I had it unlocked in about 2 hours......
    Just don't post your buddy's name, because you just accused him of committing a few federal felonies. They could even prosecute you as an accessory after the fact. You might not be convicted, but your wallet would be a lot thinner.
    05-26-2015 04:37 PM
31 12

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