1. Josiah23's Avatar
    This phone has dealt with problem after problem after problem, but I've never seen this before. I just went to do a restart because my phone was acting a little laggy and I came across a black screen with the word "custom" and a unlocked lock above it. This Version Samsung Galaxy S5 is giving me problems on a daily basis. Can anyone tell me what this is and how to fix it. By the way I'm on lollipop 5.0


    Posted via the Android Central App
    04-01-2015 10:57 PM
  2. Rukbat's Avatar
    If the phone is rooted or you flashed a custom ROM, you'll get that. If not, bring it to Verizon and tell them what happened. (The phone is still under warranty, so they should have replaced it the first time you had problems with it.)
    04-02-2015 12:16 AM
  3. Josiah23's Avatar
    No the phone isnt on a custom rom or rooted. But ill bring it to Verizon

    Posted via the Android Central App
    04-02-2015 12:23 AM
  4. Rukbat's Avatar
    If the update doesn't work (which is normal - perfectly working updates are the exception), the phone can see something that makes it think there's some custom firmware in it.
    04-02-2015 05:41 PM

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