1. Loren Kenion's Avatar
    I also get an error message: "android.process.acore". I am now unable to use my phone as it continually restarts and I cannot access any other options.
    04-26-2015 08:28 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you get the acore message in Safe Mode as well? That error is usually associated with contacts, but can occur for a bunch of different reasons, so it can be difficult to troubleshoot. If you search Android Central for "acore," there are a lot of threads. Here's an example of one possible solution: http://forums.androidcentral.com/t-m...ighlight=acore

    Have you already tried wiping the cache partition? http://support.t-mobile.com/docs/DOC-10404. Also, if you have an SD card installed, try unmounting it (in Settings>Storage​), removing it, and rebooting. If the card is corrupt, it might cause various problems.
    04-26-2015 09:28 PM

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