1. AC Question's Avatar
    Tells me to download the photo editor but error 4002 pops up and won't tell me what the heck it means. Frustrated to the max right now... Help!
    05-09-2015 08:38 PM
  2. Paula Moa's Avatar
    Can some one please answer my question above. I have to go to an app from the home screen just to edit a photo! I prefer to do it from the gallery itself... help
    05-20-2015 02:12 AM
  3. ironass's Avatar
    From this post on Android Forums, it would seem that the Samsung Apps Store needs to be updated first, before Photo Editor can be downloaded.
    05-20-2015 02:38 AM
  4. jmlyeong18's Avatar
    Hi, I've just got this photo editor problem solved by the Samsung Tech support. Try this -
    go to Settings - Application Manager - swipe to see All applications - scroll down to select Gallery - Clear Cache - click back to Application Manager - tap the 3 dots on the top right - click Reset app preferences. Close and go to Gallery page and you should be able to use the photo editor again. Hope this helps
    08-20-2015 12:24 AM
  5. Imajunkaholic's Avatar
    I just followed the instructions given by jmlyeong18.....worked perfectly!!

    Thanks a million. I got my studio back. Very Happy
    02-13-2016 05:26 PM

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