Why is the ringtone on my S5 stuck on silent?

[AC Question]

Why is the ringtone on my S5 stuck on silent

Can not change call ringtone on S5?

 

[B. Diddy]

Re: Why is the ringtone on my S5 stuck on silent

Welcome to Android Central! What happens if you try to select different ringtones? Does it play a sample of the ringtone, at least?

Try wiping the system cache partition: http://support.t-mobile.com/docs/DOC-10404